Avamar: Instant Access Restore mislukt: vmir-fout <42570>: Query create VM failed to start with error: RuntimeFault.summary
Summary: vmir-fout <42570>: Query create VM failed to start with error: RuntimeFault.summary "Er is een algemene runtime-fout opgetreden. Key provider NKP1 is niet compatibel met host Reden waarom de host geen ondersteuning biedt voor Native Key Provider omdat deze zich niet in een cluster bevindt" ...
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Symptoms
Instant Access mislukt met deze fout in de Avamar UI.
"ERROR Query create VM failed to start with error: RuntimeFault.summary NKP1 not found key provider NKP1 not found"
Fout in vmir.log
"ERROR Query create VM failed to start with error: RuntimeFault.summary NKP1 not found key provider NKP1 not found"
Fout in vmir.log
vmir Error : Query create VM failed to start with error: RuntimeFault.summary vmir Error : Failed to create VM
Cause
De hoofdoorzaak is VMware-gerelateerd.
Resolution
De ESX-host moet worden verwijderd en naar het cluster worden gelezen en de versleutelingsinstellingen moeten worden gewijzigd.
Werk met VMware Support, indien nodig.
Werk met VMware Support, indien nodig.
Additional Information
https://communities.vmware.com/t5/VMware-vSphere-Discussions/Virtual-TPM-error/td-p/2872159
Affected Products
Data Protection, Data Backup & Protection Software, Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000213173
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 3
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