Avamar:即時存取還原失敗:vmir Error <42570>:查詢建立虛擬機器無法啟動並顯示錯誤:RuntimeFault.summary

Summary: vmir 錯誤 <42570>:查詢建立虛擬機器無法啟動並顯示錯誤:RuntimeFault.summary 「發生一般執行時間錯誤。主要供應商 NKP1 與主機不相容 主機不支援原生金鑰供應商的原因,因為它不在叢集中」

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

即時存取失敗,並在 Avamar UI 中出現此錯誤。
「ERROR Query create VM failed to start with error:RuntimeFault.summary NKP1 找不到主要供應商 NKP1」

錯誤的vmir.log
vmir Error : Query create VM failed to start with error: RuntimeFault.summary
vmir Error : Failed to create VM

Cause

根本原因與 VMware 相關。

Resolution

必須移除 ESX 主機並讀取至叢集,且必須變更加密設定。
如有需要,請與 VMware 支援部門合作。

Additional Information

HTTPs://communities.vmware.com/t5/VMware-vSphere-Discussions/Virtual-TPM-error/td-p/2872159

Affected Products

Data Protection, Data Backup & Protection Software, Avamar, Avamar Client for VMware
Article Properties
Article Number: 000213173
Article Type: Solution
Last Modified: 23 Oct 2024
Version:  3
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