Avamar：即时访问恢复失败： vmir Error <42570>：Query create VM failed to start with error：RuntimeFault.summary
Summary: vmir 错误 <42570>: Query create VM failed to start with error：RuntimeFault.summary “发生常规运行时错误。密钥提供程序 NKP1 与主机不兼容 主机不支持本机密钥提供程序的原因，因为它不在群集中”
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Symptoms
即时访问失败，并在 Avamar UI 中显示此错误。
“ERROR Query create VM failed to start with error：RuntimeFault.summary NKP1 not found key provider NKP1 not found”
错误 vmir.log
“ERROR Query create VM failed to start with error：RuntimeFault.summary NKP1 not found key provider NKP1 not found”
错误 vmir.log
vmir Error : Query create VM failed to start with error: RuntimeFault.summary vmir Error : Failed to create VM
Cause
根本原因是与 VMware 相关。
Resolution
必须删除 ESX 主机并将其读取到群集，并且必须更改加密设置。
如果需要，请与 VMware 支持部门合作。
如果需要，请与 VMware 支持部门合作。
Additional Information
https://communities.vmware.com/t5/VMware-vSphere-Discussions/Virtual-TPM-error/td-p/2872159
Affected Products
Data Protection, Data Backup & Protection Software, Avamar, Avamar Client for VMwareArticle Properties
Article Number: 000213173
Article Type: Solution
Last Modified: 23 Oct 2024
Version: 3
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