NWUI error: Error is fetching count of activities based on status from Monitoring Service: Unable to create tempDir. java.io.tmpdir is set to /tmp

Summary: NWUI Error is fetching count of activities based on status from Monitoring Service: Unable to create tempDir. java.io.tmpdir is set to /tmp

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Symptoms

The NetWorker Web User Interface (NWUI server is installed on a Linux system.
NWUI Error is fetching count of activities based on status from the Monitoring Service: Unable to create tempDir. java.io.tmpdir is set to /tmp
Permission of /tmp  is correct ( 1777)
Message in the monitoring-app.log

Caused by: org.springframework.boot.web.server.WebServerException: Unable to create tempDir. java.io.tmpdir is set to /tmp
        at org.springframework.boot.web.server.AbstractConfigurableWebServerFactory.createTempDir(AbstractConfigurableWebServerFactory.java:195) ~[spring-boot-2.5.13.jar!/:2.5.13]
 
Caused by: java.nio.file.FileSystemException: /tmp/tomcat-docbase.9095.7010022492869394908: Too many links

Cause

Excessive number of files in /tmp that starts with tomcat prevents NWUI from working properly.

Resolution

Delete the files in /tmp/tomcat*.
rm -rf /tmp/tomcat*
 
Restart the NWUI service.
systemctl restart nwui

Affected Products

NetWorker
Article Properties
Article Number: 000216066
Article Type: Solution
Last Modified: 10 Aug 2023
Version:  1
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