No Disconnect Option in Bluetooth Settings After Connecting Monitor Using Wireless Display

Summary: This article provides information about wireless display (WIDI) missing the Disconnect button.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Platforms:

  • Dell 14 Plus DB14250
  • Dell 14 Plus 2-in-1 DB04250
  • Dell 16 Plus DB16250
  • Dell 16 Plus 2-in-1 DB06250

When connecting to a Wireless display using Bluetooth, there is no Disconnect option available for WIDI under Add a Bluetooth Devices setting.

Expected behavior:

Show the connected device and there is a Disconnect button.

Disconnect button present

Issue:

The Add a Device screen does not show any connected devices and there is no disconnect button.

Disconnect button not present

Cause

This is a Windows UI issue in 24H2, missing the wireless display Disconnect button.

Resolution

Microsoft will release a Hotfix to resolve this issue.

Workaround:

  1. Win + P set computer screen only to disconnect.
  2. Click Disconnect in Bluetooth & Devices settings.

Affected Products

Dell 14 Plus 2-in-1 DB04250, Dell 16 Plus 2-in-1 DB06250, Dell 14 Plus DB14250, Dell 16 Plus DB16250
Article Properties
Article Number: 000286293
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  2
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