Avamar VMware Plugin: Initial Troubleshooting Articles for Image Backup and Restore Issues

Summary: The purpose of this article is to provide a list of articles that help in gathering the initial logs and material to start the troubleshooting of Avamar image backup and restore related issues. ...

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Instructions

The purpose of this KB article is to provide a list of KB articles that help in gathering the initial logs and material to start the troubleshooting of Avamar image backup and restore related issues. Some of the articles might be specific to some common issues.

Ensure to use the articles that best suit you in accordance to the issue you are experiencing.
 

Note: Only registered Dell Customers can access the content on these links from Dell Support.
 
  • General:

Follow these articles to collect the logs related to the backup or restore issues:

KB Avamar: How to gather logs to troubleshoot backup and restore issues

KB Avamar: How to gather logs for troubleshooting Avamar VMware image backup issues
  • File-Level Restore:

Follow this article to collect the logs related to the VMware File-Level restore issues:

KB Avamar for VMware File-Level restore logs
  • Proxy Deployment Manager:

Follow this article to collect the logs related to the Proxy Deployment Management issues:

KB 000060479: Avamar - Proxy Deployment Manager NEW from 7.2 and onward
  • Avamar vCloud Plugin:

Follow this KB article to collect the logs related to the Avamar vCD plugin issues:

KB 332555 - Avamar - How to gather logs for the Avamar vCD plugin.
  • Client backup or restore Performance:

Follow these articles to collect logs related to client Performance issues and also to get a better understanding of the Avamar backup performance:

KB Avamar: How to gather logs for troubleshooting Avamar VMware image backup issues-(RESOLUTION PATH)

KB Avamar VM image backup using CBT is slow due to large number of changed blocks in the virtual disks
  • Other Performance related articles:
KB Avamar: Troubleshooting slow backup performance (RESOLUTION PATH)

KB Avamar: Backup performance behavior and theory

KB 000156683 - Avamar - How to test network performance for Avamar performance troubleshooting

Affected Products

Avamar

Products

Avamar
Article Properties
Article Number: 000021590
Article Type: How To
Last Modified: 15 Jan 2025
Version:  4
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