VNX: A file database error was detected

Summary: VNX: A file database error was detected

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Symptoms



When upgrading the VNX File OE from 8.1.6.96 to a later version or running the dbchk command, users receive an error message "File system with id xxxxx had a mount record present in /nas/server/xxxxx/mount file but was not in use in filesys table. " 

Eg: $ /nas/tools/dbchk
Error: File system with id 24557 has mount record present in /nas/server/slot_2/mount file but is not in use in filesys table.

Cause

 It is a known issue in VNX File code 8.1.6.96 and later.

Resolution

Manually fix file system table inconsistencies by re-mounting the file server in the following way:

1. Running the following File CLI command to discover which server on which the file system is mounted:

 # nas_fs -info id=<file system ID>
 
Using the the id value obtained from the error message

2. Run the following File CLI command:

 # server_mount <server_name> id=<file system ID>
 
Using the server_name obtained from the previous command (Item #1).

Run the /nas/tools/dbchk command to confirm.

Affected Products

VNX/VNXe

Products

VNX5200, VNX5400, VNX5600, VNX5800, VNX7600, VNX8000, VNX/VNXe
Article Properties
Article Number: 000056613
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  5
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