Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Some article numbers may have changed. If this isn't what you're looking for, try searching all articles. Search articles

VxRail: vSphere Web Client Not Opening with Error "503 service unavailable"

Summary: Opening vSphere web client interface fails with error: "503 service unavailable" preventing the vSphere web client from starting

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Accessing vCenter by web client does not open with error: 
 503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x7f009c095810] _serverNamespace = / _isRedirect = false _pipeName =/var/run/vmware/vpxd-webserver-pipe) 
Or:
 503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http16LocalServiceSpecE:0x7f65e7834610] _serverNamespace = /vsphere-client _isRedirect = false _port = 9090

Cause

Some of the services that are required to connect to vSphere web client are not started correctly.

Resolution

  1. Verify that the machine has access to the vCenter by running the command:
# telnet vcenter_ip 9443"
  1. SSH to vCenter as root and verify that the services are not running using the command:
# service-control --all --status
  1. If the services are not running, the user can start them by running the command:
# service-control --all --start
  1. If the services fail to start, check the failed services logs. 
  • Vpxd logs are found in /var/log/vmware/vpxd/vpxd.log.
  • vSphere client logs are found in /var/log/vmware/vsphere-client/logs/vsphere_client_virgo.log.
  • Check other logs if other services are preventing the vSphere web client from starting.

Article Properties


Affected Product

VxRail Appliance Series

Product

VxRail Appliance Series

Last Published Date

22 May 2024

Version

5

Article Type

Solution