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Article Number: 000078741

Avamar：VDI 的 VM 映像備份失敗，並出現 avvcbimage 錯誤 <0000>：[IMG0009]建立快照：快照建立或快照前/後指令檔失敗。

Summary: Avamar：虛擬桌面基礎結構 （VDI） 的 VM 映像備份失敗，並顯示「avvcbimage Error <0000>：[IMG0009]建立快照：建立快照或快照前/後指令檔失敗」。

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Article Content

Symptoms



虛擬桌面基礎結構 （VDI） 的 VMware 映像備份失敗，並出現 avvcbimage 錯誤 <0000>：[IMG0009] 建立快照：快照建立或快照前/後指令檔失敗。

/usr/local/avamarclient/var/vmimagew.log 中的錯誤如下所示： 
avvcbimage FATAL <0000>: [IMG0002] The datastore information from VMX '[3PAR11_CITRIX02] Virtualmachine/Virtualmachine.vmx' will not permit a restore or backup.
avvcbimage Info <9772>: Starting graceful (staged) termination, Too many pre-existing snapshots on the datastore will not permit a restore or backup. (wrap-up stage)
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation or pre/post snapshot script failed.
avvcbimage Error <0000>: [IMG0009] Create Snapshot: snapshot creation/pre-script/post-script failed.

There are delta files exist in the VM files. This appears in /usr/local/avamarclient/var/vmimagew.log as below:


avvcbimage Info <14677>: All VM file Info:
File:'Virtualmachine-556-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-ctk.vmdk' last modified on '05-May-2020 23:34'  size=7930
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta-delta.vmdk' last modified on '12-May-2020 13:26'  size=13
File:'Virtualmachine-1ab17270-1eb2-4306-b818-1f4062fe5f71-xd-delta.vmdk' last modified on '05-May-2020 23:33'  size=573

Cause

代理 資料存放區檢查 功能已在 avvcbimageAll.cmd 中啟用。不建議使用此功能進行有 VDI 的 Avamar 映像備份。

若要確認上述功能已啟用，請在代理伺服器上執行下列命令：
  
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check

If enabled, The output should be as below:
 

cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
#--skip_datastore_check=false


 

Resolution

對於此問題，我們有兩種可能的解決方案：
  • 在代理伺服器上 以avvcbimageAll.cmd 方式編輯。取消 註釋skip_datastore_check行並將其值設置為 true。
cat /usr/local/avamarclient/var/avvcbimageAll.cmd | grep -i skip_datastore_check
--skip_datastore_check=true
  • 或建立用於 VDI 備份的特定資料集，並新增以下旗標：
[avvcbimage]skip_datastore_check=true
 

 

Additional Information

如需有關虛擬桌面基礎結構 （VDI） 的更多資訊，請查看下列 VMware 內容：https://www.vmware.com/topics/glossary/content/virtual-desktop-infrastructure-vdi

Article Properties

Affected Product

Avamar

Product

Avamar

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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