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Premier: User Access Management

Summary: Your Dell Premier Webpage provides your organization with a customized, secure online toolset for purchasing, reporting and product support. This is all backed by a dedicated account team that can adjust settings, and add or remove features and options that fit your organization. ...

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Instructions

Site Administrators have the ability to manage what other users see and do within your organization’s Premier page. When new users are invited to Premier, they must be assigned to an Access Group and a User Role by your Dell Account Team member or your organization’s Site Administrator.

Access Groups define what users can see (e.g. available catalogs, product information, payment types, reporting, and custom links).

User Roles define what individuals can do (e.g. buy versus shop, view eQuotes, and manage users).
 

Table of Contents

  1. Managing User Roles
  2. Accessing Manage Users from within Account Options
 

Managing User Roles

All users must be assigned to one of eight User Roles within their Access Group. User roles control a user's ability to do the following: 
  • Place orders.
  • Retrieve eQuotes created by other users.
  • Manage User Role assignments.
  • Manage Access Group settings and membership.
 
Eight User Roles defined:
User-access-management
Figure 1: User Roles and their capabilities
1- Download Sales Quote documentation currently not available in LATAM countries and for US Federal transactions.
2- Available later in 2024 for US Federal transactions.  Roadmaps and timelines are subject to change.


Site Administrator: Site Administrators have access to all Premier shopping and buying functionality, all site customization tools and all user management tools. They have the sole authority to create, modify and assign users to Access Groups and also have comprehensive shopping and buying privileges across all Access Groups within their Premier page.
 
User Administrators: User Administrators can assign user roles to others within their own Access Group. A User Administrator cannot create or modify Access Groups but can invite new users into their Access Group. In effect, a User Administrator does not customize site content for users, but can specify the level of buying authorization for users within their Access Group. User Administrators also have comprehensive shopping and buying privileges, have access to sales quotes published for any users and can retrieve the eQuotes of any user in their Access Group.
 
Site eQuote Buyer: Site eQuote Buyers have comprehensive buying privileges but no site customization privileges that can affect other users. They can access eQuotes or sales quotes for any member of any Access Group, and place orders.
 
Site eQuote Shopper: Site eQuote Shoppers can view any content that is specified for their Access Group. They can access sales quotes or eQuotes saved by any member of any Access Group, but have no buying privileges.
 
eQuote Buyer: eQuote Buyers have comprehensive buying privileges but no site customization privileges that can affect other users. They can only save and retrieve eQuotes saved by members of their own Access Group, and place orders.
 
Buyer: Buyers can save and retrieve their own eQuotes, view quotes shared to them by a Dell Sales Representative and can place orders online.

Shopper: Shoppers can view any content that is specified for their Access Group, can view their own saved e-quote and quotes shared to them by a Dell Sales Representative but have no buying privileges.
 
Shopper No Price: Shoppers can view any content that is specified for their Access Group and can save eQuotes, but have no buying privileges. Users with this role will not be able to view pricing.

NoteFor SSO-enabled Premier customers in the US, IT Administrators can grant an ITOps role to users that allows them to explore, deploy, and manage any APEX Navigator offerings in My Account. Learn more about getting the ITOps role in Dell APEX Navigator for Multicloud Storage: Using Your Service.

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Accessing Manage Users from within Account Options

 
Account-Picture1-ManageUsers.jpg
Figure 2: Navigate to User Management

Go to "Account", from the navigation menu on top of your Premier Page, and select "Manage User Access" in the Overview section.
From this screen you have the ability to add a new user.

Account-Picture2-AddUsers.jpg
Figure 3: Add New User

Select ‘Add User” and enter the new user’s name.
Select "Order Notifications" if you want this user to receive e-order notifications on every single order that your organization places online through Premier. Note: most users prefer to have this feature disabled.
Select the Access Group.
Select the User Role within the chosen Access Group (e.g. Shopper, Buyer, or Administrator). 
If you want the user to receive a notification email, check the “Email notification to user” box
Click “Save” to finish the process

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If you have questions or need assistance, engage the Premier Website Support Teams
Americas | Europe, Middle East & Africa | Asia Pacific & Japan

Article Properties


Last Published Date

20 Feb 2024

Version

13

Article Type

How To