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Article Number: 000123540

How to Install or Reseat SO-DIMM (Mobile Computer) Memory

Summary: Steps to install or reseat the SO-DIMM (memory computer) memory are discussed in the article.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

No symptom information.

Cause

No cause information.

Resolution

Steps to Install or Reseat the SO-DIMM
 

CAUTION: Before performing any of the procedures in this section, read and follow the safety instructions in the manual.

 

CAUTION: The following process should be done under the supervision of an Alienware Technical Support Representative. Any hardware modifications done to the system without the supervision of Alienware may void your system's warranty.

 

NOTE: The location of the memory slots may be different, it depends on the system is used. Kindly refer to the system's manual to determine their location. If the system manual is not available, it may be obtained online from our Support Area. Click to Contact Technical Support to access the Support Area.

 

Perform the steps below to install or reseat the SO-DIMM memory.

  1. Always turn-off the computer and remove the rechargeable battery pack before installing memory.
     
  2. Insert the module into the socket at a slight angle (approximately 30 degrees). Ensure that the socket and module are both keyed, which means the module can be installed in only one orientation.
     
  3. To seat the module into the socket, apply firm, even pressure to each end of the module (see the arrows) until you feel it slip down into the socket. If there are problems for getting the module to seat properly, try rocking the module up and down slightly while continuing to apply pressure. When properly seated, the contact fingers on the edge of the module will almost completely disappear inside the socket.
     
  4. With the module properly seated in the socket, rotate the module downward (Figure 1). Continue pressing downward until the clips at each end of the socket lock into position. With most sockets, a distinctive click sound will be heard, indicating the module is correctly locked.

SLN73849_en_US__4Reseat the memory
Figure 1: Instructions to reseat the memory (Click the image to enlarge)

SLN73849_en_US__5SG_Caption1 Keyed
SLN73849_en_US__6SG_Caption2 Clips

Click Contact Dell to obtain contact information for technical support.

Click Warranty Information for more about the system's warranty.


Article Properties

Last Published Date

22 Jan 2024

Version

8

Article Type

Solution

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