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Article Number: 000124021

将操作系统升级到 Windows10 19H1 后，启动 Alienware Mobile Connect 应用程序时会弹出错误消息

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Article Content

Symptoms

将操作系统从 Windows10 RS5 升级到 Windows10 19H1 后，启动 Alienware Mobile Connect 应用程序将会失败，并显示下图中的错误：

SLN316332_zh_CN__1Alienware errror

受影响的平台包括：

  • Alienware Area-51 R4
  • Alienware Area-51 R5
  • Alienware Area-51 Threadripper Edition R3
  • Alienware Area-51 Threadripper Edition R6
  • Alienware Area-51 Threadripper Edition R7
 

Resolution

要解决此问题，请执行以下操作：

  1. 继续从 Dell Drivers and Downloads（戴尔驱动程序和下载）网站下载并安装 Alienware Mobile Connect 的驱动程序 — 版本 2.0, A00 或更高版本。
  2. 从 MS Store 更新 Alienware Mobile Connect 应用程序。
 

Article Properties

Affected Product

Alienware Area-51m, Alienware Area 51, Alienware Area-51 R2, Alienware Area-51 Threadripper Edition R3 and R6, Alienware Area-51 R4 and R5, Alienware Area-51 Threadripper Edition R7

Last Published Date

22 Apr 2021

Version

4

Article Type

Solution

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