How to Disable TLS 1.0 and TLS 1.1 on Dell Security Management Server and Dell Security Management Server Virtual

Summary: Learn how to disable TLS 1.0 and TLS 1.1 on Dell Security Management Server and Dell Security Management Server Virtual by following these instructions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

To ensure the security of communication to and from a Dell Security Management Server or Dell Security Management Server Virtual, it may be necessary to disable TLS 1.0 and TLS 1.1 for compliance with internal security requirements.


Affected Products:

  • Dell Security Management Server
  • Dell Security Management Server Virtual

Affected Versions:

  • 9.10.0 and Later

Affected Operating Systems:

  • Windows
  • Linux

In order to disable TLS 1.0 and TLS 1.1, Dell Data Security products must meet a minimum version requirement:

Product Minimum Version to Disable TLS 1.0 and TLS 1.1
Dell Security Management Server 9.10
Dell Security Management Server Virtual 9.10
Preboot Authentication 8.16
CMG Administrative Utilities 8.16
Windows Shield 8.16
Windows Advanced Threat Prevention 1420
Client Security Framework 8.16
Windows Dell Data Guardian 1.3
iOS Dell Data Guardian 1.5
Android Dell Data Guardian 1.5 (1.6 for KitKat)
Dell Data Guardian Portal 1.3
Mac Dell Data Guardian 1.5
Mac Shield 8.17
Mac Advanced Threat Prevention 1.5
Linux Advanced Threat Prevention 1.0

For more information about disabling TLS, select either Dell Security Management Server, Dell Security Management Server Virtual, or the Front-End Server.

Dell Security Management Server

The process to disable TLS differs between versions. Select either version 11.3.0 and Later or versions 9.10.0 to 11.2.0 for specific steps. For versioning information, reference How to Identify the Dell Data Security Server Version.

11.3.0 and Later

TLS must be disabled from the Security Server, Device Server, and Core Server. For more information, select the appropriate function.

Security Server

Dell Security Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Security Server\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
  3. Go to <bean id="clientAuthContextFactory"...>.
    clientAuthContextFactory
  4. Add <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" /> between the <property name="wantClientAuth" value="true" /> and <property name="excludeCipherSuites"> lines.
    excludeProtocols
  5. Save and exit.
  6. Restart all services.
Device Server

Dell Device Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Device Server\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    Updated excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Save and exit.
  4. Restart all services.
Core Server

Dell Core Server service is a Microsoft .NET Framework based service. Modifying these settings also affects any other .NET Framework services that are hosted on this server and changes the core connectivity options for the operating system as a whole.

Note: For Core Server changes to take effect the host must be rebooted.
  1. Right-click the Windows Start Menu and then select Run.
    Run
  2. In the Run UI, type regedit and then press OK. This opens the Registry Editor.
    Run UI
  3. Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols].
    Registry Editor
  4. Right-click protocols and then select New and then Key.
    New Key
  5. Name the new key TLS 1.0. Repeat the process to create a second key that is named TLS 1.1 and a third that is named TLS 1.2.
    New keys
  6. Right-click the TLS 1.0 key and then select New and then Key.
    New Key
  7. Name the new key Client.
    Client
  8. Repeat Steps 6 and 7 to create a Client and Server key for TLS 1.0, TLS 1.1, and TLS 1.2.
    New keys
  9. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  10. Name the new DWORD Enabled and then set the value to 0.
    DWORD settings
  11. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  12. Name the new DWORD Enabled and then set the value to 0.
    DWORD settings
  13. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  14. Name the new DWORD DisabledByDefault and then set the value to 0.
    DWORD settings
  15. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  16. Name the new DWORD Enabled and then set the value to 1.
    DWORD settings
  17. Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  18. Name the new DWORD SchUseStrongCrypto and then set the value to 1.
    DWORD settings
    Note: SchUseStrongCrypto forces all .NET Framework applications to use strong cryptographic functions when they make TLS calls. For more information, reference SchUseStrongCryptoThis hyperlink is taking you to a website outside of Dell Technologies..
  19. Open HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  20. Name the new DWORD SchUseStrongCrypto and then set the value to 1.
    DWORD settings
  21. Restart the server for the changes to take effect.

9.10.0 to 11.2.0

TLS must be disabled from the Security Server, Device Server, Compliance Reporter, and Core Server. For more information, select the appropriate function.

Security Server

Dell Security Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Security Server\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Go to <bean id="clientAuthContextFactory"...>.
    clientAuthContextFactory
  4. Add <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" /> between the <property name="wantClientAuth" value="true" /> and <property name="excludeCipherSuites"> lines.
    excludeProtocols
  5. Save and exit.
  6. Restart all services.
Device Server

Dell Device Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Device Server\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Save and exit.
  4. Restart all services.
Compliance Reporter

Dell Compliance Reporter is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Compliance Reporter\conf\eserver.properties with a text editor and then go to eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2.
    eserver.ssl.protocols
  2. Modify eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2 to eserver.ssl.protocols=TLSv1.2.
    Updated eserver.ssl.protocols
  3. Save and exit.
  4. Restart all services.
Core Server

Dell Core Server service is a Microsoft .NET Framework based service. Modifying these settings also affects any other .NET Framework services that are hosted on this server and changes the core connectivity options for the operating system as a whole.

Note: The host must be rebooted for Core Server changes to take effect.
  1. Right-click the Windows Start Menu and then select Run.
    Run
  2. In the Run UI, type regedit and then press OK. This opens the Registry Editor.
    Run UI
  3. Go to [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols].
    Registry Editor
  4. Right-click protocols and then select New and then Key.
    New Key
  5. Name the new key TLS 1.0. Repeat the process to create a second key that is named TLS 1.1 and a third that is named TLS 1.2.
    New keys
  6. Right-click the TLS 1.0 key and then select New and then Key.
    New Key
  7. Name the new key Client.
    Client
  8. Repeat Steps 6 and 7 to create a Client and Server key for TLS 1.0, TLS 1.1, and TLS 1.2.
    New keys
  9. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.0\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  10. Name the new DWORD Enabled and then set the value to 0.
    DWORD settings
  11. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  12. Name the new DWORD Enabled and then set the value to 0.
    DWORD settings
  13. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  14. Name the new DWORD DisabledByDefault and then set the value to 0.
    DWORD settings
  15. Open HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Server. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  16. Name the new DWORD Enabled and then set the value to 1.
    DWORD settings
  17. Open HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  18. Name the new DWORD SchUseStrongCrypto and then set the value to 1.
    DWORD settings
    Note: SchUseStrongCrypto forces all .NET Framework applications to use strong cryptographic functions when they make TLS calls. For more information, reference SchUseStrongCryptoThis hyperlink is taking you to a website outside of Dell Technologies..
  19. Open HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319. Right-click the right pane and then select New and then DWORD (32-bit) value.
    New DWORD
  20. Name the new DWORD SchUseStrongCrypto and then set the value to 1.
    DWORD settings
  21. Restart the server for the changes to take effect.

Dell Security Management Server Virtual

The process to disable TLS differs between versions. Select either version 11.3.0 and Later, versions 9.11.0 to 11.2.0, or versions 9.10.0 to 9.10.1 for specific steps. For versioning information, reference How to Identify the Dell Data Security Server Version.

11.3.0 and Later

TLS must be disabled from the Security Server, Identity Server, and Core Server Proxy. For more information, select the appropriate function.

Security Server

Dell Security Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and the press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/security-server/conf/spring-jetty.xml using the command sudo nano /opt/dell/server/security-server/conf/spring-jetty.xml.
    excludeProtocols
  6. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  7. Go to <bean id="clientAuthContextFactory"...>.
    clientAuthContextFactory
  8. Add <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" /> between the <property name="wantClientAuth" value="true" /> and <property name="excludeCipherSuites"> lines.
    Updated clientAuthContextFactory
  9. Press CTRL + X to exit.
    Exit
  10. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  11. Type exit and press Enter to log out of dellsupport.
    Exit
  12. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  13. Restart all services.
Identity Server

Dell Identity Server service is a mono-based service. Modifying these values requires a restart to the server before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/local-server/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/local-server/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of dellsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart the server for the changes to take effect.
Core Server Proxy

Dell Core Server Proxy service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/core-server-proxy/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/core-server-proxy/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to return to log out of dellsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart all services.

9.11.0 to 11.2.0

TLS must be disabled from the Security Server, Identity Server, Compliance Reporter, and Core Server Proxy. For more information, select the appropriate function.

Security Server

Dell Security Server is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and the press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/security-server/conf/spring-jetty.xml using the command sudo nano /opt/dell/server/security-server/conf/spring-jetty.xml.
    excludeProtocols
  6. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  7. Go to <bean id="clientAuthContextFactory"...>.
    clientAuthContextFactory
  8. Add <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" /> between the <property name="wantClientAuth" value="true" /> and <property name="excludeCipherSuites"> lines.
    Updated clientAuthContextFactory
  9. Press CTRL + X to exit.
    Exit
  10. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  11. Type exit and press Enter to log out of dellsupport.
    Exit
  12. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  13. Restart all services.
Identity Server

Dell Identity Server service is a mono-based service. Modifying these values requires a restart to the server before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/local-server/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/local-server/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of dellsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart the server for the changes to take effect.
Compliance Reporter

Dell Compliance Reporter service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/reporter/conf/eserver.properties with a text editor using the command: sudo nano /opt/dell/server/reporter/conf/eserver.properties.
  6. Go to eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2.
    eserver.ssl.protocols
  7. Modify eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2 to read eserver.ssl.protocols=TLSv1.2.
    Updated eserver.ssl.protocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of dellsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart all services.
Core Server Proxy

Dell Core Server Proxy service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to dellsupport using the su dellsupport command.
    Change user
  4. Confirm the password for the dellsupport user.
    Confirm password
  5. Open /opt/dell/server/core-server-proxy/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/core-server-proxy/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to return to log out of dellsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart all services.

9.10.0 to 9.10.1

TLS must be disabled from the Security Server, Identity Server, Compliance Reporter, and Core Server Proxy. For more information, select the appropriate function.

Security Server

Dell Security Server service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to ddpsupport using the su ddpsupport command.
    Change user
  4. Confirm the password for the ddpsupport user.
    Confirm password
  5. Open /opt/dell/server/security-server/conf/spring-jetty.xml using the command sudo nano /opt/dell/server/security-server/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3">.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Go to <bean id="clientAuthContextFactory"...>.
    clientAuthContextFactory
  9. Add <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" /> between the <property name="wantClientAuth" value="true" /> and <property name="excludeCipherSuites"> lines.
    clientAuthContextFactory
  10. Press CTRL + X to exit.
    Exit
  11. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  12. Type exit and then press Enter to log out of ddpsupport.
    Exit
  13. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  14. Restart all services.
Identity Server

Dell Identity Server service is a mono-based service. Modifying these values requires a restart to the server before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to ddpsupport using the su ddpsupport command.
    Change user
  4. Confirm the password for the ddpsupport user.
    Confirm password
  5. Open /opt/dell/server/local-server/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/local-server/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of ddpsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart the server for the changes to take effect.
Compliance Reporter

Dell Compliance Reporter service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to ddpsupport using the su ddpsupport command.
    Change user
  4. Confirm the password for the ddpsupport user.
    Confirm password
  5. Open /opt/dell/server/reporter/conf/eserver.properties with a text editor using the command sudo nano /opt/dell/server/reporter/conf/eserver.properties.
    eserver.properties
  6. Go to eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2.
    eserver.ssl.protocols
  7. Modify eserver.ssl.protocols=TLSv1, TLSv1.1, TLSv1.2 to read eserver.ssl.protocols=TLSv1.2.
    Updated eserver.ssl.protocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of ddpsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart all services.
Core Server Proxy

Dell Core Server Proxy service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Log in to the Dell Security Management Server Virtual administration console.
    Note:
    • The default credentials for Dell Security Management Server Virtual are:
      • Username: delluser
      • Password: delluser
    • An administrator can change the default password within the product’s virtual appliance menu.
  2. From the Main Menu, select Launch Shell and then press Enter.
    Launch Shell
  3. Change the user to ddpsupport using the su ddpsupport command.
    Change user
  4. Confirm the password for the ddpsupport user.
    Confirm password
  5. Open /opt/dell/server/core-server-proxy/conf/spring-jetty.xml with a text editor using the command sudo nano /opt/dell/server/core-server-proxy/conf/spring-jetty.xml.
    spring-jetty.xml
  6. Go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  7. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  8. Press CTRL + X to exit.
    Exit
  9. Press Y to save the changes and then press Enter to confirm the file name.
    Save
  10. Type exit and then press Enter to log out of ddpsupport.
    Exit
  11. Type exit and then press Enter to log out of the shell to the Main Menu.
    Exit
  12. Restart all services.

Front-End Server

TLS must be disabled from the Security Server Proxy, Device Server, and Core Server Proxy. For more information, select the appropriate function.

Security Server Proxy

Dell Security Server Proxy service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Security Server Proxy\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Save and exit.
  4. Restart all services.
Device Server

Dell Device Server service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Device Server\conf\spring-Jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Save and exit.
  4. Restart all services.
Core Server Proxy

Dell Core Server Proxy service is a Java-based service. Modifying these values requires a restart to the service before the changes take effect.

  1. Open ..\Dell\Enterprise Edition\Core Server Proxy\conf\spring-jetty.xml with a text editor and then go to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" />.
    excludeProtocols
  2. Alter <property name="excludeProtocols" value="SSL,SSLv2,SSLv3" /> to <property name="excludeProtocols" value="SSL,SSLv2,SSLv3,TLSv1,TLSv1.1" />.
    Updated excludeProtocols
  3. Save and exit.
  4. Restart all services.

Affected Products

Dell Encryption
Article Properties
Article Number: 000124196
Article Type: How To
Last Modified: 17 Jul 2026
Version:  20
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