Article Number: 000124241
Dell Full Disk Encryption System Requirements
Summary: System requirements must be met when installing Dell Full Disk Encryption.
Article Content
Symptoms
This article covers software, hardware, and network level requirements for Dell Full Disk Encryption.
Affected Products:
Dell Full Disk Encryption
Affected Versions:
v8.16 and Later
Affected Operating Systems:
Windows
Cause
Not applicable.
Resolution
Server Infrastructure
Dell Full Disk Encryption requires Dell Security Management Server (formerly Dell Data Protection | Enterprise Edition Server or Dell Data Protection | Virtual Edition) v9.8.2 or later for policies and key management.
Permissions
Administration rights are required to install Dell Full Disk Encryption.
- A non-administrator with elevated privileges is not supported.
Network Requirements
Dell Full Disk Encryption requires:
- Endpoint to be hard-wired or have an access code during product activation.
- Network connectivity to the Dell Security Management Server for authentication.
Note:
- By default, Dell Security Management Server uses ports:
- 8443 for activation
- 8888 for authentication
- IPV6 is not supported
If Dell Full Disk Encryption uses On-the-Box (OTB) entitlements (licenses), then cloud.dell.com over port 443 must be added to the allowlist.
Click either Hardware or Software for additional product requirements.
Warning:
- Self-Encrypting Drives (SEDs) are not supported.
- Multiple drive configurations are not supported.
- Virtualization of Dell Full Disk Encryption is not supported.
- Any NVMe drive that is being leveraged can leverage either RAID ON or AHCI.
- Any non-NVMe drive that is being leveraged must have BIOS SATA operation set to AHCI.
- For more information about switching BIOS SATA operation, reference How to Switch from AHCI to RAID on Dell Data Security Windows Systems.
Minimum hardware requirements:
- Intel Pentium or AMD Processor
- 110 MB of free disk space
- 512 MB RAM
- Trusted Platform Module (TPM) 1.2 or 2.0
Dell Full Disk Encryption uses Unified Extensible Firmware Interface (UEFI) or Legacy Boot Mode for Pre-Boot Authentication (PBA) on select:
- Authentication Options
- Computer Models
- Docking Stations
Click the appropriate option for more information.
Note:
- Legacy Boot Mode is only supported on Dell Full Disk Encryption v8.18.0 or later.
- Windows 7 does not support UEFI Boot Mode
- When using UEFI Boot Mode, it is recommended to enable UEFI Networking Stack within the BIOS.
Click the appropriate product version for supported authentication options. For more information about product versioning, reference How to Identify the Dell Full Disk Encryption Version.
- Password1
- Smart Cards
- Oberthur ID-One COSMO v7.0
- Gemalto IDCore 3020 (TOP DL v2)
- Java Card PIV
- Gemalto IDPrime PIV Card2.0
- Gemalto TOP DL GX4 144K Mifare
- Smart Card Readers
- IOGEAR GSR212
- SIIG USB 2.0
- Dell Smart Card Keyboard KB-813
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
- Password1
- Smart Cards
- Oberthur ID-One COSMO v7.0
- Gemalto IDCore 3020 (TOP DL v2)
- Java Card PIV
- Gemalto IDPrime PIV Card2.0
- Gemalto TOP DL GX4 144K Mifare
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
- Password1
- Smart Cards
- CSP Cards
- PKSC11 Smart Cards using the ActivIdentity client2
- Common Access Cards (CAC)
1Active Directory option User Must Change Password at Next Logon is not supported within PBA.
2The ActivIdentity client must be installed separately.
Note: Dell ControlVault must be installed for PBA functionality.
Click either Dell or Non-Dell for a list of supported computer models.
UEFI Boot mode is validated on specific Dell model series:
- Latitude
- Precision
- XPS
- OptiPlex
- Venue
Note:
- UEFI Boot mode is only supported on endpoints running Windows 10.
- Unlisted Dell models running Windows 7 and Windows 10 support Legacy Boot mode.
Latitude
- Latitude 3180
- Latitude 3189
- Latitude 3190
- Latitude 3300
- Latitude 3310
- Latitude 3310 2-in-1
- Latitude 3380
- Latitude 3389
- Latitude 3390 2-in-1
- Latitude 3480
- Latitude 3490
- Latitude 3541
- Latitude 3580
- Latitude 3590
- Latitude 5280
- Latitude 5290
- Latitude 5300
- Latitude 5400
- Latitude 5401
- Latitude 5403
- Latitude 5405
- Latitude 5420 Rugged
- Latitude 5480
- Latitude 5490
- Latitude 5491
- Latitude 5495
- Latitude 5500
- Latitude 5501
- Latitude 5580
- Latitude 5591
- Latitude 7200 2-in-1
- Latitude 7220 Rugged Extreme Tablet
- Latitude 7285
- Latitude 7290
- Latitude 7300
- Latitude 7370
- Latitude 7380
- Latitude 7390
- Latitude 7389 2-in-1
- Latitude 7400
- Latitude 7424 Rugged Extreme
- Latitude 7490
- Latitude E5250
- Latitude E5270
- Latitude E5285
- Latitude E5289 2-in-1
- Latitude E5450
- Latitude E5470
- Latitude E5550
- Latitude E5570
- Latitude E6440
- Latitude E6540
- Latitude E7240
- Latitude E7250
- Latitude E7270
- Latitude E7280
- Latitude E7350
- Latitude E7389 2-in-1
- Latitude E7440
- Latitude E7450
- Latitude E7470
- Latitude E7480
- Latitude 12 Rugged Extreme (model 7414)
- Latitude 12 Rugged Tablet (model 7202)
- Latitude 7212 Rugged Extreme Tablet
- Latitude 14 Rugged Extreme (model 7414)
- Latitude 14 Rugged (model 5414)
Precision
- Precision 3430 Small Form Factor
- Precision 3431 Desktop Workstation
- Precision 3510
- Precision 3520
- Precision 3531
- Precision 3540
- Precision 3541
- Precision 3630
- Precision 3930 Rack
- Precision 4800
- Precision 5510
- Precision 5520
- Precision 5530
- Precision 5540
- Precision 5720 All-in-One
- Precision 5820T
- Precision 6800
- Precision 7510
- Precision 7520fa
- Precision 7530
- Precision 7540
- Precision 7710
- Precision 7720
- Precision 7730
- Precision 7740
- Precision 7820T
- Precision 7920T
- Precision D5720 All-In-One
- Precision R7920
- Precision T1700
- Precision T3420
- Precision T3620
- Precision T5810
- Precision T7810
- Precision T7910
XPS
- XPS 13 7390
- XPS 13 7390 2-in1
- XPS 13 9333
- XPS 13 9350
- XPS 13 9360
- XPS 13 9361
- XPS 13 9365
- XPS 13 9370
- XPS 13 9380
- XPS 15 7590
- XPS 15 9550
- XPS 15 9560
- XPS 15 9570
- XPS 15 9575
OptiPlex
- OptiPlex 3040 Micro, Mini Tower, Small Form Factor
- OptiPlex 3046
- OptiPlex 3050 All-In-One
- OptiPlex 3050 Tower, Small Form Factor, Micro
- OptiPlex 3060 Tower, Small Form Factor, Micro
- OptiPlex 3070 Micro, Mini Tower, Small Form Factor
- OptiPlex 3070 All-In-One
- OptiPlex 5040 Mini Tower, Small Form Factor
- OptiPlex 5050 Tower, Small Form Factor, Micro
- OptiPlex 5070 Micro, Mini Tower, Small Form Factor
- OptiPlex 7020
- OptiPlex 7040 Micro, Mini Tower, Small Form Factor
- OptiPlex 7050 Tower, Small Form Factor, Micro
- OptiPlex 7060 Micro, Mini Tower, Small Form Factor
- OptiPlex 3240 All-In-One
- OptiPlex 5055
- OptiPlex 5250 All-in-One
- OptiPlex 5260 All-In-One
- OptiPlex 5270 All-In-One
- OptiPlex 5820 Tower
- OptiPlex 7010
- OptiPlex 7070 Micro, Mini Tower, Small Form Factor
- OptiPlex 7071 Tower
- OptiPlex 7440 All-In-One
- OptiPlex 7450 All-In-One
- OptiPlex 7460 All-In-One
- OptiPlex 7740 All-In-One
- OptiPlex 7770 All-In-One
- OptiPlex 7820 Tower
- OptiPlex 7920 Rack
- OptiPlex 9010
- OptiPlex 9020 Micro, Mini Tower, Small Form Factor
- OptiPlex 9020 All-In-One
- OptiPlex 9030 All-In-One
- OptiPlex XE2
- OptiPlex XE3
Venue
- Venue Pro 11 (Model 5175)
- Venue Pro 11 (Model 5179)
- Venue Pro 11 (Model 7139)
Warning: Unlisted Non-Dell models are not supported with either UEFI or Legacy Boot Mode.
Unified Extensible Firmware Interface (UEFI) Boot mode is supported on:
- HP Elitebook 840 G3
- HP EliteBook 1040 G3
- HP Probook 840 G4
- Lenovo ThinkPad T560
Note: UEFI Boot mode is only supported on endpoints running Windows 10.
Legacy Boot Mode is supported on:
- HP Probook 840 G1
- HP EliteBook Folio 1020 G1
- HP ProBook 450 G2
- HP Elitebook 840 G3
- HP EliteBook 1040 G3
- HP Probook 840 G4
- Lenovo ThinkPad T560
Note:
- Legacy Boot Mode is supported only on endpoints running Windows 7 and Windows 10.
- Legacy Boot Mode is supported only on v8.18.0 and later.
Warning: Unlisted docking stations are not supported with UEFI or Legacy Boot Mode.
Click the appropriate product version for specific software requirements. For more information product versioning, reference How to Identify the Dell Full Disk Encryption Version.
UEFI and Legacy Boot Mode support:
- Dell Dock WD19
- Dell Thunderbolt Dock WD19TB1
- Dell WD19DC1
- Trinity DS, BME, TB161
- Trinity DS, IE, WD15
- Wildcat Legacy Adapter (LD17)
- DA200 USC-C to HDMI/VGA/Ethernet/USB 3.0 adapter
- Dell Thunderbolt TB161
1Dell Thunderbolt docks may experience delays connecting to external devices. For more information, reference Dell Docking Station TB16 / TB18DC / WD19TB / WD19DC / WD19DCS / WD19TBS 10 to 15 Second Delay Initializing Connected Devices.
Legacy Boot Mode supports only:
- Dell USB 3.0 Ultra HD Triple Video Docking Station D3100
- Dell D1000 Dual Video USB 3.0 Docking Station
- Dell Dock with Monitor Stand (DS1000)
- Dell Type C/USB-A Dock (D6000
UEFI and Legacy Boot Mode support:
- Trinity DS, BME, TB161
- Trinity DS, IE, WD15
- Wildcat Legacy Adapter (LD17)
- DA200 USC-C to HDMI/VGA/Ethernet/USB 3.0 adapter
1Dell Thunderbolt docks may experience delays connecting to external devices. For more information, reference Dell Docking Station TB16 / TB18DC / WD19TB / WD19DC / WD19DCS / WD19TBS 10 to 15 Second Delay Initializing Connected Devices.
Legacy Boot Mode supports only:
- Dell USB 3.0 Ultra HD Triple Video Docking Station D3100
- Dell D1000 Dual Video USB 3.0 Docking Station
- Dell Dock with Monitor Stand (DS1000)
- Dell Universal Dock (D6000 series)
Click the appropriate product version for specific software requirements. For more information product versioning, reference How to Identify the Dell Full Disk Encryption Version.
Operating Systems:
- Microsoft Windows 1112
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H2 (November 2021 Update)
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015-2019 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015-2019 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v21H1 (May 2021 Update)
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015-2019 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015-2019 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v20H2 (October 2020 Update)
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v2004 (May 2020 Update / 20H1)
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1909 (November 2019 Update / 19H2)
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1903 (May 2019 Update / 19H1)
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2017 Redistributable Package (x86 or x64) or later
Note: Microsoft Visual C++ 2017 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1809 (October 2018 Update / Redstone 5)
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2019 LTSC
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Warning:
- Operating system upgrades are not supported while protected with Dell Full Disk Encryption.
- Dell Full Disk Encryption is not supported while also using BitLocker or Dell BitLocker Manager.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1803 (Spring Creators Update / Redstone 4)
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2016 LTSC
- Microsoft Windows 7 SP1, Enterprise, Professional, Ultimate34
1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419 
) and 4490628 (https://support.microsoft.com/help/4490628 
). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Update for Universal C Runtime
if installed on Windows 7. - Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Warning:
- Operating system upgrades are not supported while protected with Dell Full Disk Encryption.
- Dell Full Disk Encryption is not supported while also using BitLocker or Dell BitLocker Manager, or Policy Based Encryption.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1709 (Fall Creators Update / Redstone 3)
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2016 LTSC
1UEFI Supported
2Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
Warning:
- Operating system upgrades are not supported while protected with Dell Full Disk Encryption.
- Dell Full Disk Encryption is not supported while also using BitLocker or Dell BitLocker Manager, or Policy Based Encryption.
Operating Systems:
- Microsoft Windows 10 Education, Enterprise, Pro12
- v1703 (Creators Update / Redstone 2)
- v1607 (Anniversary Update / Redstone)
- v1511 (November Update/Threshold 2)
- Microsoft Windows 10 Long-Term Servicing Channel
- Microsoft Windows 10 Enterprise 2016 LTSC
1UEFI Supported
2Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
Note: To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?
Application Requirements:
- Microsoft Visual C++ 2015 Redistributable Package (x86 or x64) or later.
Note: Microsoft Visual C++ 2015 Update 3 Redistributable Package is automatically installed when installing Dell Full Disk Encryption through the installation wizard.
- Microsoft .NET Framework Version 4.6 or later
Note:
- Verify .NET Framework 4.6 or later is installed before installing Dell Full Disk Encryption to prevent installation and upgrade failures.
- Reference How to Determine Which .NET Framework Versions Are Installed
for more information.
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.
Additional Information
Videos
Article Properties
Affected Product
Dell Encryption
Last Published Date
20 Dec 2022
Version
21
Article Type
Solution