Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.

Dell Data Security / Dell Data Protection Windows Version Compatibility

Summary: This article provides information about the Windows version compatibility for Dell Data Security (formerly Dell Data Protection) products.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content


Symptoms

Note:

Dell Data Security / Dell Data Protection applications must be compatible with installed or targeted Windows versions.


Affected Products:

Dell Encryption Enterprise
Dell Encryption Personal
Dell Encryption External Media
Dell Endpoint Security Suite Enterprise
Dell Threat Defense
CrowdStrike Falcon Sensor
Carbonite Endpoint
Absolute Device and Data Security
VMware Carbon Black Cloud Endpoint
Dell Data Protection | Enterprise Edition
Dell Data Protection | Personal Edition
Dell Data Protection | External Media Encryption
Dell Endpoint Security Suite Pro
Dell Data Guardian
Dell Data Protection | Secure Lifecycle
Dell Data Protection | Cloud Edition
Dell Data Protection | Server Encryption
Dell Data Protection | Protected Workspace
Mozy Backup by Dell
Mozy Sync by Dell
Dell Data Protection | Endpoint Recovery
Dell Data Protection | Access
Dell Data Protection | Security Tools
Dell Data Protection | Hardware-Crypto Accelerator
Netskope


Cause

Beginning with Windows 10, and continuing through Windows 11, Microsoft has introduced a new way to build, deploy, and service Windows. Microsoft delivers feature updates through Solution as a Service (SaaS) using Windows Updates, or various other delivery methods.

Note:

Resolution

Dell’s testing for Windows versions begin with Insider releases and continues through the fixes and updates made available before a Release to Web (RTW) is published to Windows Updates, continuing until the End of Support for a Windows release.

Microsoft provides Dell a regular cadence of release-preview builds, which are tested against the current Generally Available and in-development Dell Data Security applications. Once final builds are promoted to web through releases to Windows Update, Microsoft’s Windows software download site, and Microsoft System Center Configuration Manager (SCCM) channels, Dell performs additional validation for final support validation.

Dell strives to achieve compatibility on Dell Data Security built applications within 30 days of the release date for each Windows 10 feature update release milestones. Dell recommends updating to the latest version before attempting to update Windows. If issues persist, contact Dell Data Security ProSupport. For more information, reference Dell Data Security International Support Phone Numbers.

Testing progress and updates for Dell Data Security built and third-party applications support are communicated globally through the Dell Endpoint Security community forum at: https://www.dell.com/community/Dell-Data-Security/bd-p/Security-enterprise.

The Dell Data Security product/component version is required to determine compatibility. For assistance in locating the Dell Data Security version, reference:

Click the appropriate Microsoft version for specific Dell Data Security product compatibility. For more information about Microsoft versioning, reference Which version of Windows operating system am I running? (https://support.microsoft.com/en-us/help/13443/windows-which-operating-system SLN307922_en_US__4iC_External_Link_BD_v1)

Warning: Incompatibility may result in issues with operating system or product functionality including, but not limited to:
  • Performance degradation
  • Functionality loss
  • BSODs

Released on October 5, 2021.

Based on Microsoft’s announcement of build 10.0.22000.168 as the release build, Dell and its partners have begun validation. The below builds support Windows 11 with current testing. For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 3.3.0 and later
  Dell Encryption Enterprise Yes 11.2.0 and later
  Dell Encryption External Media Yes 11.2.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1565 and later
  Web Protection and Client Firewall (McAfee)2 Yes 3.2.0 and later
Dell Encryption (DDSSetup)   Yes 11.2.0 and later
  Dell Encryption Enterprise Yes 11.2.0 and later
  Dell Encryption Personal Yes 11.2.0 and later
  Dell Encryption External Media Yes 11.2.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
VMware Carbon Black Cloud Endpoint2,3   Yes 3.7.0 and later
CrowdStrike Falcon Sensor2   Yes 6.31.14505
Carbonite Endpoint2   Yes 10.8 and later
Absolute Device and Data Security2   Yes 7.17.0.2 and later
Dell Threat Defense2   Yes 1564 and later
Netskope2,4   Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Dell and its partners are currently working on providing support for Windows 10 21H2 as soon as possible after launch. The teams are currently testing with pre-release builds to ensure that support comes as quickly as possible after launch.

For any additional information, reach out to the Dell ProSupport for Software team. For how to contact Dell Data Security phone support, reference Dell Data Security International Support Phone Numbers.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 3.3.0 and later
  Dell Encryption Enterprise Yes 11.2.0 and later
  Dell Encryption External Media Yes 11.2.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1565 and later
  Web Protection and Client Firewall (McAfee)2 Yes 3.2.0 and later
Dell Encryption (DDSSetup)   Yes 11.2.0 and later
  Dell Encryption Enterprise Yes 11.2.0 and later
  Dell Encryption Personal Yes 11.2.0 and later
  Dell Encryption External Media Yes 11.2.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.2.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.2.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.2.0 and later
VMware Carbon Black Cloud Endpoint2,3   Yes 3.7.0 and later
CrowdStrike Falcon Sensor2   Yes 6.31.14505
Carbonite Endpoint2   Yes 10.8 and later
Absolute Device and Data Security2   Yes 7.18 and later
Dell Threat Defense2   Yes 1564 and later
Netskope2,4   Yes 89 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Released on May 18, 2021.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 3.1 and later
  Dell Encryption Enterprise Yes 11.0 and later
  Dell Encryption External Media Yes 11.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1541 and later
  Web Protection and Client Firewall (McAfee)2 Yes 3.1 and later
Dell Encryption (DDSSetup)   Yes 11.0 and later
  Dell Encryption Enterprise Yes 11.0 and later
  Dell Encryption Personal Yes 11.0 and later
  Dell Encryption External Media Yes 11.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 11.0 and later
  Dell BitLocker Manager (EMAgent) Yes 11.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 11.0 and later
VMware Carbon Black Cloud Endpoint2,3   Yes 3.6.0 and later
CrowdStrike Falcon Sensor2   Yes 6.24.13806 and later
Carbonite Endpoint2   Yes 10.8 and later
Absolute Device and Data Security2   Yes 7.0 and later
Dell Threat Defense2   Yes 1542 and later
Netskope2,4   Yes 85 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Released by Microsoft on October 20, 2020

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.9 and later
  Dell Encryption Enterprise Yes 10.9 and later
  Dell Encryption External Media Yes 10.9 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.9 and later
  Dell BitLocker Manager (EMAgent) Yes 10.9 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.9 and later
  Advanced Threat Prevention (Cylance)2 Yes 1541 and later
  Web Protection and Client Firewall (McAfee)2 Yes 2.9 and later
Dell Encryption (DDSSetup)   Yes 10.9 and later
  Dell Encryption Enterprise Yes 10.9 and later
  Dell Encryption Personal Yes 10.9 and later
  Dell Encryption External Media Yes 10.9 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.9 and later
  Dell BitLocker Manager (EMAgent) Yes 10.9 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.9 and later
VMware Carbon Black Cloud Endpoint2,3   Yes 3.5 and later
CrowdStrike Falcon Sensor2   Yes 6.12.12601 and later
Carbonite Endpoint2   Yes 10.5.0 and later
Absolute Device and Data Security2   Yes 7.0 and later
Dell Threat Defense2   Yes 1561 or later
Netskope2,4   Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Released by Microsoft on May 28, 2019.

Note: Dell and Microsoft have resolved a previously identified issue with activations for all variants of Dell Encryption with preview releases in the RTM Builds of Windows 10 2004 (10.0.19041.208).

Dell and its partners are finalizing testing on the Release to Web build of Windows 10 2004 (10.0.19041.264).

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.7 and later
  Dell Encryption Enterprise Yes 10.7 and later
  Dell Encryption External Media Yes 10.7 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.7 and later
  Dell BitLocker Manager (EMAgent) Yes 10.7 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.7 and later
  Advanced Threat Prevention (Cylance)2 Yes 1541 and later
  Web Protection and Client Firewall (McAfee)2 Yes 2.7 and later
  Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 10.7 and later
  Dell Encryption Enterprise Yes 10.7 and later
  Dell Encryption Personal Yes 10.7 and later
  Dell Encryption External Media Yes 10.7 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.7 and later
  Dell BitLocker Manager (EMAgent) Yes 10.7 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.7 and later
Dell Data Guardian   No End of Life
VMware Carbon Black Cloud Endpoint2,3   Yes 5.34.11603 and later
CrowdStrike Falcon Sensor2   No 5.34.11603 and later
Carbonite Endpoint2   Yes 10.5.0 and later
Absolute Device and Data Security2   Yes 7.0 and later
Mozy Backup2   No End of Life
Mozy Sync2   No End of Life
Dell Threat Defense2   Yes 1542 or later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life
Dell Data Protection | Protected Workspace2   No End of Life
Netskope2,4   Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Released by Microsoft on November 12, 2019.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.5.0 and later4
  Dell Encryption Enterprise Yes 10.5.0 and later
  Dell Encryption External Media Yes 10.5.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.5.0 and later
  Dell BitLocker Manager (EMAgent) Yes 10.5.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.5.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1541 and later4
  Web Protection and Client Firewall (McAfee)2 Yes 2.5.0 and later4
  Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 10.5.0 and later
  Dell Encryption Enterprise Yes 10.5.0 and later
  Dell Encryption Personal Yes 10.5.0 and later
  Dell Encryption External Media Yes 10.5.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.5.0 and later
  Dell BitLocker Manager (EMAgent) Yes 10.5.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.5.0 and later
Dell Data Guardian   No TBD
VMware Carbon Black Cloud Endpoint2,3   Yes 3.4 and later
CrowdStrike Falcon Sensor2   Yes 5.19.0.10102 and later
Carbonite Endpoint2   Yes 10.3.0 and later
Absolute Device and Data Security2   Yes 7.0 and later
Mozy Backup2   Yes 2.38.2 and later
Mozy Sync2   Yes 1.1 and later
Dell Threat Defense2   Yes 1542 and later4
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life
Dell Data Protection | Protected Workspace2   No End of Life
Netskope2,5   Yes v62 and later

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.
4Support for Dell Endpoint Security Suite Enterprise, Advanced Threat Prevention, and Threat Defense was validated postlaunch of 2.5.0 (Dell Endpoint Security Suite Enterprise), 1541 (Advanced Threat Prevention), and 1542 (Threat Defense). Blocks are not in place for these installers and will install and function normally within this version of Windows.
5Netskope recommends staying on the latest version of the Steering Client. Versions are not necessarily tested for specific feature update support. Versions listed match what was validated by Dell at the launch of this operating system version.

Released by Microsoft on May 21, 2019.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.4.0 and later
  Dell Encryption Enterprise Yes 10.3.0 and later
  Dell Encryption External Media Yes 10.3.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.3.0 and later
  Dell BitLocker Manager (EMAgent) Yes 10.3.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.3.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1531 and later
  Web Protection and Client Firewall (McAfee)2 Yes 2.4.0 and later
  Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 10.3.0 and later
  Dell Encryption Enterprise Yes 10.3.0 and later
  Dell Encryption Personal Yes 10.3.0 and later
  Dell Encryption External Media Yes 10.3.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.3.0 and later
  Dell BitLocker Manager (EMAgent) Yes 10.3.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 10.3.0 and later
Dell Data Guardian   Yes 2.8.0 and later
VMware Carbon Black Cloud Endpoint2,3   Yes 3.4 and later
CrowdStrike Falcon Sensor2   Yes 5.12.9302
Carbonite Endpoint2   Yes 10.3.0 and later
Absolute Device and Data Security2   Yes 7.7.0 and later
Mozy Backup2   Yes 2.38.2 and later
Mozy Sync2   Yes 1.1 and later
Dell Threat Defense2   Yes 1532 and later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life
Dell Data Protection | Protected Workspace2   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft on November 13, 2018.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.2.0 and Later
  Dell Encryption Enterprise Yes 10.1.0 and Later
  Dell Encryption External Media Yes 10.1.0 and Later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.1.0 and Later
  Dell BitLocker Manager (EMAgent) Yes 10.1.0 and Later
  Dell Full Disk Encryption (EMAgent) Yes 10.1.0 and Later
  Advanced Threat Prevention (Cylance)2 Yes 1511 and Later
  Web Protection and Client Firewall (McAfee)2 Yes 2.2.0 and Later
  Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 10.1.0 and Later
  Dell Encryption Enterprise Yes 10.1.0 and Later
  Dell Encryption Personal Yes 10.1.0 and Later
  Dell Encryption External Media Yes 10.1.0 and Later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 10.1.0 and Later
  Dell BitLocker Manager (EMAgent) Yes 10.1.0 and Later
  Dell Full Disk Encryption (EMAgent) Yes 10.1.0 and Later
Dell Data Guardian   Yes 2.1.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2,3   Yes 3.2.1 and later
CrowdStrike Falcon Sensor2   Yes 4.5.0 and Later
Carbonite Endpoint2   Yes 9.6 and later
Absolute Device and Data Security2   Yes 932 and Later
Mozy Backup2   Yes 2.38.2 and Later
Mozy Sync2   Yes 1.1 and Later
Dell Threat Defense2   Yes 1512 and Later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life
Dell Data Protection | Protected Workspace2   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft April 16, 2018.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 2.0 and later
  Dell Encryption Enterprise Yes 8.18.0 and later
  Dell Encryption External Media Yes 8.18.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.18.0 and later
  Dell BitLocker Manager (EMAgent) Yes 8.18.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.18.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1491 and later
  Web Protection and Client Firewall (McAfee)2 Yes 2.0 and later
  Threat Protection(McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 8.18.0 and later
  Dell Encryption Enterprise Yes 8.18.0 and later
  Dell Encryption Personal Yes 8.18.0 and later
  Dell Encryption External Media Yes 8.18.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.18.0 and later
  Dell BitLocker Manager (EMAgent) Yes 8.18.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.18.0 and later
Dell Data Guardian   Yes 1.6.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2,3   Yes 2.1 and later
CrowdStrike Falcon Sensor2   Yes 4.5.0 and Later
Carbonite Endpoint2   Yes 9.6 and later
Absolute Device and Data Security2   Yes 932 and later
Mozy Backup2   Yes 2.26 and later
Mozy Sync2   Yes 1.1 and later
Dell Threat Defense2   Yes 1492 and later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life
Dell Data Protection | Protected Workspace2   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft October 17, 2017.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 1.11 and later
  Dell Encryption Enterprise Yes 8.17.0 and later
  Dell Encryption External Media Yes 8.17.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.16.1 and later
  Dell BitLocker Manager (EMAgent) Yes 8.16.1 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.16.1 and later
  Advanced Threat Prevention (Cylance)2 Yes 1441 and later
  Web Protection and Client Firewall (McAfee)2 Yes 1.11.0 and Later
  Threat Protection (McAfee)2 No End of Life
Dell Encryption (DDSSetup)   Yes 8.17.0 and later
  Dell Encryption Enterprise Yes 8.17.0 and later
  Dell Encryption Personal Yes 8.17.0 and later
  Dell Encryption External Media Yes 8.17.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.16.1 and later
  Dell BitLocker Manager (EMAgent) Yes 8.16.1 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.16.1 and later
Dell Data Guardian   Yes 1.4.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2,3   Yes 2.1 and later
CrowdStrike Falcon Sensor2   Yes 4.5.0 and Later
Carbonite Endpoint2   Yes 9.6 and later
Dell Threat Defense2   Yes 1442 and later
Dell Data Protection | Protected Workspace2   Yes 6.2.8 and later
Absolute Device and Data Security2   Yes 932 and later
Mozy Backup2   Yes 2.26 and later
Mozy Sync2   Yes 1.1 and later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft April 11, 2017.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 1.8.2 and later
  Dell Encryption Enterprise Yes 8.13.0 and later
  Dell Encryption External Media Yes 8.13.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.13.0 and later
  Dell BitLocker Manager (EMAgent) Yes 8.13.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.13.0 and later
  Advanced Threat Prevention (Cylance)2 Yes 1441 and later
  Web Protection and Client Firewall (McAfee)2 Yes 1.8.2 and later
  Threat Protection (McAfee)2 Yes 1.8.2
Dell Encryption (DDSSetup)   Yes 8.13.0 and later
  Dell Encryption Enterprise Yes 8.13.0 and later
  Dell Encryption Personal Yes 8.13.0 and later
  Dell Encryption External Media Yes 8.13.0 and later
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.13.0 and later
  Dell BitLocker Manager (EMAgent) Yes 8.13.0 and later
  Dell Full Disk Encryption (EMAgent) Yes 8.13.0 and later
Dell Data Guardian   Yes 1.2.0 to 2.8.0
VMware Carbon Black Cloud Endpoint2,3   Yes 2.1 and later
CrowdStrike Falcon Sensor2   Yes 4.5.0 and Later
Carbonite Endpoint2   Yes 9.6 and later
Dell Threat Defense2   Yes 1442 and later
Dell Data Protection | Protected Workspace2   Yes 6.2.6 and later
Absolute Device and Data Security2   Yes 932 and later
Mozy Backup2   Yes 2.26 and later
Mozy Sync2   Yes 1.1 and later
Dell Data Protection | Security Tools   No End of Life
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft August 2, 2016.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 1.4.1 to 2.3.1
  Dell Encryption Enterprise Yes 8.10.1 to 10.3.1
  Dell Encryption External Media Yes 8.10.1 to 10.3.1
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.10.1 to 10.3.1
  Dell BitLocker Manager (EMAgent) Yes 8.10.1 to 10.3.1
  Dell Full Disk Encryption (EMAgent) Yes 8.10.1 to 10.3.1
  Advanced Threat Prevention (Cylance)2 Yes 1441 and later
  Web Protection and Client Firewall (McAfee)2 Yes 1.4.1 to 2.3.1
  Threat Protection (McAfee)2 Yes 1.4.1 to 1.8.2
Dell Encryption (DDSSetup)   Yes 8.10.1 to 10.3.1
  Dell Encryption Enterprise Yes 8.10.1 to 10.3.1
  Dell Encryption Personal Yes 8.10.1 to 10.3.1
  Dell Encryption External Media Yes 8.10.1 to 10.3.1
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.10.1 to 10.3.1
  Dell BitLocker Manager (EMAgent) Yes 8.10.1 to 10.3.1
  Dell Full Disk Encryption (EMAgent) Yes 8.10.1 to 10.3.1
Dell Data Guardian   Yes 1.1.0 to 2.4
VMware Carbon Black Cloud Endpoint2,3   Yes 2.1 and later
CrowdStrike Falcon Sensor2   Yes 4.5.0 and Later
Carbonite Endpoint2   Yes 9.6 and later
Dell Threat Defense2   Yes 1412 and later
Dell Data Protection | Protected Workspace2   Yes 6.1.3 and later
Absolute Device and Data Security2   Yes 932 and later
Mozy Backup2   Yes 2.26 and later
Mozy Sync2   Yes 1.1 and later
Dell Data Protection | Security Tools   Yes 1.10.0 to 1.12.0
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.

Released by Microsoft November 12, 2015.

Bundle Component Supported Version
Dell Endpoint Security Suite Enterprise (DDSSuite)1   Yes 1.4.0 to 1.10.1
  Dell Encryption Enterprise Yes 8.9.1 to 8.17.1
  Dell Encryption External Media Yes 8.9.1 to 8.17.1
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.9.1 to 8.17.1
  Dell BitLocker Manager (EMAgent) Yes 8.9.1 to 8.17.1
  Dell Full Disk Encryption (EMAgent) Yes 8.9.1 to 8.17.1
  Advanced Threat Prevention (Cylance)2 Yes 1320 to 1451
  Web Protection and Client Firewall (McAfee)2 Yes 1.4.0 to 1.10.1
  Threat Protection (McAfee)2 Yes 1.4.0 to 1.8.2
Dell Encryption (DDSSetup)   Yes 8.9.1 to 8.17.1
  Dell Encryption Enterprise Yes 8.9.1 to 8.17.1
  Dell Encryption Personal Yes 8.9.1 to 8.17.1
  Dell Encryption External Media Yes 8.9.1 to 8.17.1
  Dell Encryption for Self-Encrypting Drives (EMAgent) Yes 8.9.1 to 8.17.1
  Dell BitLocker Manager (EMAgent) Yes 8.9.1 to 8.17.1
  Dell Full Disk Encryption (EMAgent) Yes 8.9.1 to 8.17.1
Dell Data Guardian   Yes 1.0.0 to 1.5.0
VMware Carbon Black Cloud Endpoint2,3   Yes 2.1 and later
CrowdStrike Falcon Sensor2   No N/A
Carbonite Endpoint2   No N/A
Dell Threat Defense2   Yes 1372 to 1452
Dell Data Protection | Protected Workspace2   Yes 6.1.0 and later
Dell Data Protection | Security Tools   Yes 1.7.1 to 1.12.0
Absolute Device and Data Security2   Yes 932 and later
Mozy Backup2   Yes 2.26 and later
Mozy Sync2   Yes 1.1 and later
Dell Data Protection | Access   No End of Life
Dell Data Protection | Endpoint Recovery   No End of Life
Dell Data Protection | Hardware-Crypto Accelerator   No End of Life

1Dell Endpoint Security Suite Enterprise and Dell Endpoint Security Suite Pro use the same installer.
2Third-party application.
3VMware Carbon Black Cloud recommends placing devices in “Bypass” mode during a Windows 10 Feature Update to ensure that no failures are seen during the feature update.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties


Affected Product

Carbonite, Dell Data Guardian, Dell Encryption, Dell Protected Workspace, Dell Threat Defense, Dell Endpoint Security Suite Pro, Dell Endpoint Security Suite Enterprise

Last Published Date

17 Feb 2022

Version

22

Article Type

Solution