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Article Number: 000126046

Cosa escludere in un'applicazione antivirus per Dell Encryption

Summary: Directory, file ed estensioni specifici devono essere esclusi all'interno di un prodotto antivirus quando si utilizza Dell Encryption Enterprise (in precedenza Dell Data Protection | Enterprise Edition) o Dell Encryption Personal (Dell Data Protection | Edizione personale). ...

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Article Content

Instructions

Prodotti interessati:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Cliccare sulla versione appropriata di Dell Encryption Enterprise o Dell Encryption Personal per un elenco delle esclusioni appropriate.

Nota: Per assistenza su come individuare la versione del prodotto, consultare Come identificare la versione di Dell Encryption Enterprise o Dell Encryption Personal.
Da v8.16.0 a oggi

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Programmi\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys
C:\Windows\System32\ Driver\KlcE.sys
C:\Windows\System32\Drivers\KlcH.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.10.1 a 8.15.0

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Programmi\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.7.X a 8.10.0

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\EmsService.exe
C:\Windows\System32\EmsServicehelper.exe
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\ System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Da definire
. Descrizione
. ERR

Da v8.0.X a 8.6.X

Directory:

C:\Programmi\Dell\Dell Data Protection\

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\EmsService.exe
C:\Windows\System32\EmsServicehelper.exe
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\ System32\Drivers\cmgshreg.sys

Estensioni:

. CEF
. Descrizione
. ERR

v7.3.X e versioni precedenti

Directory (Credant):

C:\Programmi\Credant
C:\Windows\System32\
C:\Windows\System32\Drivers

Directory (Dell):

C:\Program Files\Dell\Dell Data Protection\Encryption
C:\Windows\System32\
C:\Windows\System32\Drivers

File:

C:\Windows\System32\CmgShieldSvc.exe
C:\Windows\System32\EmsService.exe
C:\Windows\System32\Drivers\CMGShCEF.sys

Estensioni:

. CEF
. Descrizione
. ERR

Per contattare il supporto, consultare l'articolo Numeri di telefono internazionali del supporto di Dell Data Security.
Accedere a TechDirect per generare una richiesta di supporto tecnico online.
Per ulteriori approfondimenti e risorse accedere al forum della community Dell Security.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Encryption

Last Published Date

13 May 2024

Version

11

Article Type

How To

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