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Article Number: 000126046

Hva som skal ekskluderes i en antivirusapplikasjon for Dell Encryption

Summary: Spesifikke kataloger, filer og tilleggsmoduler må utelukkes i et antivirusprodukt når du bruker Dell Encryption Enterprise (tidligere kalt Dell Data Protection | Enterprise Edition) eller Dell Encryption Personal (Dell Data Protection | Personlig utgave). ...

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Article Content

Instructions

Berørte produkter:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Klikk på riktig versjon av Dell Encryption Enterprise eller Dell Encryption Personal for å få en liste over riktige unntak.

Merk: Hvis du trenger hjelp med å finne produktversjonen, kan du se Slik identifiserer du versjonen av Dell Encryption Enterprise eller Dell Encryption Personal.
v8.16.0 til i dag

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys
C:\Windows\System32\ Drivere\KlcE.sys
C:\Windows\System32\Drivers\KlcH.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.10.1 til 8.15.0

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C:\Program Files\Dell\Dell Data Protection\Encryption\CmgShieldSvc.exe
C:\Program Files\Dell\Dell Data Protection\Encryption\EmsService.exe
C:\ Program Files\Dell\Dell Data Protection\Encryption\EmsServicehelper.exe
C:\windows\system32\drivers\CMGCrypt.mac
C:\Windows\System32\Drivers\cmgffe.sys
C:\Windows\System32\Drivers\cmgfve.sys
C:\windows\system32\drivers\cmghiber.mac
C:\Windows\System32\Drivers\cmghiber.sys
C:\Windows\System32\Drivers\cmgpcs.sys
C:\Windows\System32\Drivers\CMGShCEF.sys
C:\Windows\System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.7.X til 8.10.0

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsServicehelper.exe EmsService.exe

C: \ Windows \ System32 \ Drivers \ cmgffe.sys
C: \ Windows \ System32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. Bestemmes senere
. SOW.
FEILE

v8.0.X til 8.6.X

Kataloger:

C:\Program Files\Dell\Dell Data Protection\

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ windows \ system32 \ drivers \ CMGCrypt.mac
C: \ Windows \ System32 \ EmsServicehelper.exe EmsService.exe

C: \ Windows \ System32 \ Drivers \ cmgffe.sys
C: \ Windows \ System32 \ Drivers \ cmgfve.sys
C: \ windows \ system32 \ drivers \ cmghiber.mac
C: \ Windows \ System32 \ Drivers \ cmghiber.sys
C: \ Windows \ System32 \ Drivers \ cmgpcs.sys
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys
C: \ Windows \ System32\Drivers\cmgshreg.sys

Filtyper:

. CEF
. SOW.
FEILE

v7.3.X og eldre versjoner

Kataloger (Credant):

C:\Program Files\Credant
C:\Windows\System32\
C:\Windows\System32\Drivers

Kataloger (Dell):

C:\Program Files\Dell\Dell Data Protection\Encryption
C:\Windows\System32\
C:\Windows\System32\Drivers

Filer:

C: \ Windows \ System32 \ CmgShieldSvc.exe
C: \ Windows \ System32 \ EmsService.exe
C: \ Windows \ System32 \ Drivers \ CMGShCEF.sys

Filtyper:

. CEF
. SOW.
FEILE

Når du skal kontakte kundestøtte, kan du se Dell Data Security internasjonale telefonnumre for støtte..
Gå til TechDirect for å generere en forespørsel om teknisk støtte på Internett.
Hvis du vil ha mer innsikt og flere ressurser, kan du bli med i fellesskapsforumet for Dell Security.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Encryption

Last Published Date

13 May 2024

Version

11

Article Type

How To

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