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Article Number: 000129857

Error 0x800f0922 after installing Windows 10 security update KB4524244 or KB4502496

Summary: Follow the recommended steps from Microsoft to resolve issues with a Windows update deployed on February 11, 2020.

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Article Content

Symptoms

A device may freeze, become unresponsive, or stops and shows error code 0x800f0922 after installing Microsoft Windows Updates KB4524244 or KB4502496. KB4524244 was designed to address a security issue with Kaspersky Rescue Disk.

Resolution

If your device exhibits these symptoms, follow the recommended steps from Microsoft to remove the update:

Windows 10 versions 1607 and newer:
https://support.microsoft.com/help/4524244

Windows 10 version 1507, Windows 8.1, and Windows Server 2012:
https://support.microsoft.com/help/4502496

For more information from Kaspersky Lab on this issue, refer to the Kaspersky blog post from February 17, 2020. Kaspersky users should update their software to the latest version to minimize risk, and use the latest version of the Kaspersky Rescue Disk.

Article Properties

Last Published Date

21 Feb 2021

Version

3

Article Type

Solution

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