Article Number: 000130504
Wrong battery capacity shown in OS when battery is removed from a Latitude 5310 2-in-1
Summary: Users may encounter incorrect battery capacity information reported in the OS when the battery is removed from the Latitude 5310 2-in-1 while running on the AC adapter only.
Article Content
Symptoms
This article describes an issue where incorrect battery capacity information is reported in the OS when the battery is removed from the Latitude 5310 2-in-1.
Users may encounter incorrect battery capacity information reported in the OS when the battery is removed from the Latitude 5310 2-in-1 while running on the AC adapter only.
Resolution
As a workaround, boot to the BIOS to verify the battery status.
The permanent fix will be included in OS Win10 20H1(build: 19041.84). Upgrade the OS once the new build is available to fix the issue permanently.
Article Properties
Affected Product
Latitude 5300 2-in-1
Last Published Date
21 Feb 2021
Version
3
Article Type
Solution