System requirements must be addressed before installing Absolute.
Affected Products:
Absolute
Affected Operating Systems:
Windows
Not applicable.
Absolute system requirements vary between the Endpoint agent and Console. Click the appropriate tab for more information.
Absolute endpoints have specific Network, Hardware, Software, and Language requirements. Click the appropriate section for more information.
Destination | Protocol | Port | Description |
---|---|---|---|
search.namequery.com | HTTP/TCP | 80 | Absolute agent communication for Windows and Mac |
search.namequery.com | HTTPS/TCP | 443 | Absolute agent communication for Windows and Mac |
search2.namequery.com | HTTP/TCP | 80 | Data Delete & Device Freeze |
search64.namequery.com | HTTP/TCP | 80 | Absolute Consumer agent |
cdta.namequery.com | HTTP/TCP | 80 | Data Transfer |
a.fc.namequery.com | HTTP/TCP | 80 | Real-Time-Technology over IP (RTT-IP) |
fo.fc.namequery.com | HTTP/TCP | 80 | Real-Time-Technology over IP (RTT-IP) |
resources.namequery.com | HTTPS/TCP | 443 | Absolute 7 components delivered from Microsoft Azure Content Delivery Network |
HTTPS/TCP | HTTPS/TCP | 443 | End-User Messaging |
api.absolute.com | HTTPS/TCP | 443 | Web Services API |
ctm.server.absolute.com | HTTPS/TCP | 443 | Absolute agent communication for Android and Chromebook |
gcm-http.googleapis.com | HTTPS/TCP | 443 | Google Cloud Messaging for Android and Chromebook |
Chrome.google.com | HTTPS/TCP | 443 | Absolute for Chromebooks Extension Web Store |
The Persistence feature is available on select hardware models from various manufactures. This feature allows visibility and control over devices, regardless of a user or location. Reference Absolute OEM Partners for a list of hardware models that support the persistence feature.
Operating Systems (32 and 64 bit)
1Windows 11 is supported as of Absolute Agent 7.17.0.2 and later.
2Windows RT 8.1 is not supported.
3Windows RT 8 is not supported.
Other Software
Language support for endpoint agents:
Console requirements vary between Windows and Mac platforms. Click the appropriate platform for specific information.
The console is supported in the following browsers:
1Microsoft Edge is only supported on Windows 10 version 1709 or later.
The console is supported in the following browsers:
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.