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Article Number: 000132690

Latitude E5470 Teardown removal guide for customer replaceable units (CRUs)

Summary: This article is a guide to safe removal and replacement of those parts of a Latitude E5470 notebook that Dell considers safe and easy for anyone to attempt.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

These guides will take you, step by step through the safe removal of what are considered to be the Customer Replaceable Unit (CRU) parts of a Latitude E5470 notebook system. (CRUs are the parts of the system that shouldn't need an engineer to remove or replace.) The guides will also include pictures to reference what's involved.

Table of Contents:

  1. CRU Removal Guide
  2. Removal Instructions

 

Removal Guide

 

If these guides do not cover what you are looking to do, then you will want to reference your System, Manual.

The article below provides information on safe practises you should be taking into consideration before working with electrical equipment.


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Removal Instructions

 

SLN317893_en_US__1icon Note: Please click on the title of the section you want to open below, in order to see the contents.
 
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SLN317893_en_US__2ReqTools_E7450_BKeith_01

1 Small Phillip's head screwdriver 2 Plastic Scribe
3 Small Flathead screwdriver    
 
SLN317893_en_US__1icon Note: Be aware that using a large Phillips or Flat Head screwdriver may result in damage to the head of the screws. This would make their removal impossible without speciality tools, that aren't available to our onsite engineers.

 

  1. Pre-Removal Instructions Before removing the Main Access Panel:

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

  2. Loosen the eight (8) captive screws that secure the cover to the chassis [1]

SLN317893_en_US__4CRU_E5470_Base_1_BK

  1. Use a plastic scribe or some other probe that won't damage the plastics to [2] to pry up the base cover starting from the top left corner, then pry along the edges between the cover and the chassis to separate the cover from the computer [3]

  2. Lift the base cover off of the system

 

  1. Pre-Removal Instructions Before removing the Battery:

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover

  2. The battery is located at the bottom of the system, disconnect the battery cable from the motherboard [1] and remove the screw that secures the top right-hand corner of the battery to the chassis [2]

SLN317893_en_US__5CRU_E5470_Battery_1_BK

  1. Lift the battery up and out of the system [3]

 

Latitude E5470 Removing the Battery - Duration 1.05 - English (Subtitles in other languages available.)

 

  1. Pre-Removal Instructions Before removing the Memory Card:

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The memory is located in the middle of the system, pull the metal clips on either side of the dimm away from each other to have the memory pop up in the connector [1] and pull it out of the connector [2]

SLN317893_en_US__6CRU_E5470_Memory_1_BK

  1. Repeat for any additional memory installed

 

  1. Pre-Removal Instructions Before removing the Hard Disk Drive (HDD):

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The HDD is located at the bottom left-hand corner of the system, disconnect the HDD cable from the motherboard [1] and remove the four (4) screws securing the drive to the chassis [2]

SLN317893_en_US__7CRU_E5470_HDD_1_BK

  1. Lift and remove the drive from the system [3]

 

Latitude E5470 Removing the Hard Drive - Duration 0.44 - English (Subtitles in other languages available.)

 

  1. Pre-Removal Instructions Before removing the M.2 Solid State Drive (SSD):

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The M.2 SSD card is located to the left of the battery, remove the screw securing the card to the palmrest [1] and the SSD card will pop up at an angle from the chassis and you can pull it out of the connector and the system [2]

SLN317893_en_US__8CRU_E5470_SSD_1_BK

 

  1. Pre-Removal Instructions Before removing the PCIe Solid State Drive (SSD):

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The PCIe SSD card is located to the left of the battery, remove the two (2) screws securing the SSD bracket card to the palmrest [1] and remove the SSD bracket [2] and the SSD card will pop up at an angle from the chassis and you can pull it out of the connector and the system [3]

SLN317893_en_US__9CRU_E5470_PCIe_1_BK

 

  1. Pre-Removal Instructions Before removing the Keyboard:

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. Disconnect the keyboard cables from their zif connectors underneath the battery on the base of the system [1] (The number of cables changes depending on your configuration.)

SLN317893_en_US__10CRU_E5470_KYBD_1_BK

  1. Use a plastic scribe or some other probe that won't damage the plastics to pry up the keyboard trim around the edges of the keyboard [1,2,3]

SLN317893_en_US__11CRU_E5470_KYBD_2_BK

  1. Remove the five (5) screws securing the keyboard to the palmrest [4] and lift the keyboard from the PC [5]

SLN317893_en_US__12CRU_E5470_KYBD_3_BK

 

  1. Pre-Removal Instructions Before removing the SIM Card :

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

  2. Straighten out a paperclip or use the SIM card removal tool to insert into the pinhole on the left-hand side of the SIM card tray [1]

  3. The card tray should partially eject from the side of the system [2]

SLN317893_en_US__13CRU_E5470_SIM_1_BK

  1. Grip the SIM card and remove it from the SIM card tray

 

  1. Pre-Removal Instructions Before removing the WLAN CARD (WiFi, Wireless):

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The WLAN card is in the left-hand corner of the system opposite the system fan, remove the single screw [1] that secures the WLAN card bracket to the chassis and remove the bracket from the system [2]

SLN317893_en_US__14CRU_E5470_WLAN_1_BK

  1. Disconnect the antenna cables from the card [3] by lifting up the press stud connectors until they pop off and lift the card out of the connector [4] and the system

 

  1. Pre-Removal Instructions Before removing the WWAN Card (3G, Cellular):

    1. During installation or removal of any hardware always ensure all data is backed up properly

    2. Disconnect any telephone, network, or USB cables from the computer

    3. Disconnect the computer and all attached devices from their electrical outlets

    4. Please remove the System Cover and Battery

  2. The WWAN card is above the WLAN card, remove the single screw [1] that secures the WWAN card to the chassis and disconnect the antenna cables from the card [3] by lifting up the press stud connectors until they pop off the card.

SLN317893_en_US__15CRU_E5470_WWAN_1_BK

  1. Lift the card out of the connector [4] and the system

 

If you require further assistance, please contact Technical Support

 

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Article Properties

Affected Product

Latitude E5470

Last Published Date

10 Apr 2021

Version

4

Article Type

Solution

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