Article Number: 000132788
This article provides information on Charging Issues on the Dell Power Companion PW7015M, PW7015L
Your Power Companion ships with both 4.5mm and 7.4mm power output cables to charge your Dell Notebook.
Please thoroughly check the packaging, if the cables are not present contact Dell Customer Support.
The Power Companion is charged using a Dell laptop power adaptor. A seperate AC adaptor is not provided with the product.
If the first LED is blinking amber this indicates that the current charge is less than 11%. Wait for the Power Companion to fully charge before use for best results.
If the first and second LED blink in an alternating pattern this indicates the unit is overheating, unplug the AC adaptor immediately, then allow the unit to cool. Ensure the unit has adequate ventilation when charging.
Check the LED on the end of the notebook charging cable
If the first LED is blinking amber this indicates that the current charge is less than 11%. Wait for the Power Companion to fully charge before use for best results.
If the first and second LED blink in an alternating pattern this indicates the unit is overheating, unplug the AC adaptor immediately, then allow the unit to cool. Ensure the unit has adequate ventilation when charging.
If the LED on the notebook charging cable is blinking, or an insufficient wattage warning message is displayed on your notebook, check the Power Companion model is correct for your system.
For notebooks shipped with a 43W AC adaptor use either PW7015M or PW7015L.
For notebooks shipped with a 65W AC adaptor use PW7015L only.
If the first LED is blinking amber this indicates that the current charge is less than 11%. Wait for the Power Companion to fully charge before use for best results.
If the first and second LED blink in an alternating pattern this indicates the unit is overheating, unplug the AC adaptor immediately, then allow the unit to cool. Ensure the unit has adequate ventilation when charging.
PC & Tablet Accessories, Dell Portable Power Companion (12000mAh) PW7015M
10 Apr 2021
3
Solution