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Article Number: 000135641

Experiencing slow performance on Secured-core Latitude or Precision notebooks

Summary: This article provides information and guidance on slow performance reported on Secured-core PC enabled Latitude or Precision notebooks.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

The following article provides information and guidance on slow performance reported on Secured-core PC enabled Latitude or Precision notebooks.

Table of Contents:

  1. Do you see a slow performance from your Secured-core PC enabled Latitude or Precision notebook?
  2. Working as designed?
  3. Which Latitude and Precision notebook models are Dell Secured-core PCs?

 

Do you see a slow performance from your Secured-core PC enabled Latitude or Precision notebook?

 

Secured-core PC: Devices with Hypervisor Enforced Code Integrity (HVCI)/Virtualization Based Security (VBS) enabled.

Your Secured-core PC may show reduced performance as compared to the same device without HVCI/VBS enabled. Devices with HVCI/VBS enabled have been shown to have increased boot times, shutdown times, app launch times, and entering/exiting sleep/suspend.

You can confirm whether Hypervisor Enforced Code Integrity (HVCI)/Virtualization Based Security (VBS) is enabled on your system by checking either of the following methods:

  • Windows 10 System Information App => System Summary => virtualization-based security Services Configured & virtualization-based security Services Running (MSINFO32.exe)

    SLN319045_en_US__1image(12284)

    (Figure.1 HVCI/VBS enabled shown in Windows 10 System information)

  • Windows 10 Settings => Update & Security => Windows Security => Device Security => Core Isolation Details

    SLN319045_en_US__2image(12285)

    (Figure.2 HVCI/VBS enabled shown in Windows 10 Windows Security settings)


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Cause

N/A

Resolution

 

Working as designed?

 

There is no failure occurring in these systems. While working within the design limitations of Windows 10 and the system design, the reduction in performance is inherent to the behavior of HVCI/VBS. If the performance impact is too large, HVCI/VBS can be disabled via one of the methods in the following Microsoft document:


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Which Latitude and Precision notebook models are Dell Secured-core PCs?

 

The following Latitude and Precision systems are Secured-core PC capable systems as of October 2019:

Dell Secured-core PC Models
Latitude Precision
13" 5300 15" 3540
13" 5300 2-in-1  
14" 5400  
15" 5500  
14" 5401  
15" 5501  
12" 7200 2-in-1  
13" 7300  
14" 7400  
14" 7400 2-in-1  
 


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Article Properties

Affected Product

Latitude 7200 2-in-1, Latitude 5300, Latitude 7300, Latitude 5400, Latitude 5401, Latitude 7400 2-in-1, Latitude 7400, Latitude 5501, Precision 3540

Last Published Date

07 Jun 2024

Version

4

Article Type

Solution

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