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How to Resolve the 009-654 : CTD ( ADC ) Sensor Error on the E525w Dell Color Laser Printer

Summary: Solution for Sensor Error on the E525w Dell Color Laser Printer (Error 009-654)

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Article Content


  1. Turn the power off to the printer and unplug from the wall outlet.
  2. Power the printer back on. If the error still occurs continue to set 3.
  3. Power off the printer.
  4. Push the rear cover release handle and open the rear cover.
    SLN301845_en_US__1open rear cover release
  5. Clean the CTD sensor inside the printer with a clean dry cotton swab.
    SLN301845_en_US__2clean ctd sensor
  6. Close the rear cover
    SLN301845_en_US__3close rear cover

For additional information on troubleshooting this 009-654 error on the E525w Dell Color Laser Printer reference the following Dell Knowledge Base article: Troubleshooting 009-654 / 093-919 / 093-920 / 093-921 / 093-922: YMCK Toner Low Density Errors on the C1760nfw/nf/nfw, E525w, H625CDW, H825CDW and the S2825CDN Dell Laser Printers.

More information can be found in the E525w Users Guide .

If these steps do not correct the problem, please contact Dell Technical Support.

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SLN301845_en_US__4Printer Support
More information can be found in the User Guide for your model printer, or visit our Printer Support site for additional information, troubleshooting articles and videos.  

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SLN301845_en_US__5icon It is recommended that only Dell Branded toner, drums, transfer rollers or other consumables are used in our laser printers. Dell cannot guarantee compatibility or the print quality of any 3rd party consumables.





Additional Information




Article Properties

Affected Product

Dell E525w Color Multifunction Printer

Last Published Date

07 Jun 2024



Article Type