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Article Number: 000141384

Smart Card reader keyboard asks for PIN number

Summary: This article provides the information on "Workstation with Smart Card reader keyboard asks for PIN number to unlock card when inserted".

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Article Content

Symptoms

Smart Card Reader asks for PIN

A Dell Precision Workstation user reported that their Smart Card reader keyboards ask for a PIN number to unlock the card when it is inserted into the reader. Card readers from other manufacturers did not require a PIN for operation.

This issue occurred on Dell keyboard models SK-3205 and KB813.

SLN293682_en_US__1DELL_SmartCardReader

Change Gemalto Mini-Driver Tool properties

The Gemalto Mini-Driver tool SLN293682_en_US__2iC_External_Link_BD_v1 allows you to change properties doe the Auto-PIN feature of the reader. In the Change PIN Properties window, Ext. PIN Flags, change form NO FLAGS to No Auto Pin Pad and click OK.

 

SLN293682_en_US__3DELL_SmartCardReader1

The prompt for a PIN is now disabled when a Smart Card is inserted into the reader.

Cause

Not Applicable.

Resolution

Not Applicable.

Article Properties

Affected Product

Dell Keyboard - Smartcard USB

Last Published Date

05 Aug 2021

Version

4

Article Type

Solution

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