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Dell 通过 Dell thunderbolt dock,可以通过的 "

Summary: 当连接到 Dell Thunderbolt 对接(TB15)时,Dell UltraSharp UP2715K,monitory 会显示扭曲的图像

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Article Content


Symptoms

当连接到 Thunderbolt 扩展坞时,Dell UltraSharp UP2715K 无法显示其上的分辨率。

Dell 接收到的报告 Dell UltraSharp UP2715K,则会在使用 Dell Thunderbolt dock (TB15)将其配置为扩展显示时,以 5120 x 2880 的形式显示分辨率。


Cause

显卡驱动程序

Resolution

系统或 Thunderbolt 扩展坞没有硬件故障。

Dell 工程人员了解此问题,并在更新后的显卡驱动程序中使用 Intel 作为最终解决方案。

当有适用于此问题的解决方案时,本文将进行更新。


Article Properties


Affected Product

Dell Thunderbolt Dock TB15, Dell UP2715K

Last Published Date

18 May 2021

Version

4

Article Type

Solution