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Article Number: 000147356

Wrong Character/Symbols being Output when Typing in Certain Programs in Windows 7

Summary: This article describes a keyboard issue in Windows 7 where incorrect or unexpected character/symbols are generated in certain programs.

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Article Content

Symptoms

You may notice that certain keys output an incorrect character/symbol is generated when typing in certain programs in Windows 7.

Cause

An unintentional key stroke sequence may have invoked a different keyboard output language.

Resolution

Please use the following steps to change your keyboard layout in Windows 7.

  1. Go to Control Panel > Region and Language > Keyboards and Languages Tab.
  2. Click "Change Keyboards".
  3. In the "Text Services and Input Languages Window", click the "Advanced Key Settings" Tab.
  4. In the "Hot keys for Input Languages" section, highlight: "To English (United States) - US".
  5. Click: "Change Key Sequence...".
  6. Check the box for "Enable Key Sequence" and make note of which keys are used (Example: Ctrl + 0).
  7. Close all Windows and open the program in which the keys are outputting wrong characters.
  8. Initiate the key sequence noted from step 6.
  9. Keyboard output should now be English (United States) for all keys/characters.

***HELPFUL LINKS***

Windows 7 - Change Your Keyboard Layout (alternate method from process above)

Article Properties

Affected Product

Operating Systems

Last Published Date

07 Jul 2021

Version

4

Article Type

Solution

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