Skip to main content
Sign Out

Welcome to Dell

My Account
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Enjoy members-only rewards and discounts
  • Create and access a list of your products
  • Manage your Dell EMC sites, products, and product-level contacts using Company Administration.
Sign In Create an Account Dell Financial Services Premier Sign In Partner Program Sign In
Contact Us

Your Dell.com Carts

Article Number: 000149335

在使用外接 3.5 毫米插入式扬声器/耳机播放视频/音频时，出现 Can't play（无法播放）错误消息

Summary: 下载最新的驱动程序以解决此播放问题。

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

在使用外接 3.5 毫米插入式扬声器/耳机设备时，您可能会观察到此间歇性错误消息，并且无法播放音频/视频内容。
如果改为使用 USB 扬声器/耳机，则将不会观察到此类问题。
      
SLN305557_zh_CN__11(1)
 
 

Resolution

要解决此问题，请从戴尔驱动程序和下载站点下载 Realtek HD 声卡驱动程序，版本 6.0.1.8098, A02（或当前可用的最新版本）。
 

Article Properties

Affected Product

Inspiron 3268, Inspiron 3668, Vostro 3268, Vostro 3668, Vostro 3669

Last Published Date

21 Feb 2023

Version

4

Article Type

Solution

Back to Top