DELL EMC OpenManage Integration With Microsoft Windows Admin Center (OMIMSWAC) fails to query host information

Summary: Dell EMC OpenManage Integration with Microsoft Windows Admin Center, OMIMSWAC, querying Host, IPMI Service, not running, remote host, Driver Properly installed, Driver Not Properly See more

Article Content


Resolution

Description


Dell EMC OpenManage Integration with Microsoft Windows Admin Center is an extension for Microsoft Windows Admin Center (OMIMSWAC). Microsoft Admin Center is a lightweight, browser-based application that provides deep health and status information for individual servers. This simplifies the tasks of IT administrators by remotely managing PowerEdge servers and clusters throughout their life cycle. More information is available here.

 

Issue Identification


Dell EMC has encountered the below error messages whilst configuring OMIMSWAC, in particular, whilst querying Host.

Error 1:
SLN318718_en_US__1image(11887)

Error 2:
SLN318718_en_US__2image(11884)

Error 3:
SLN318718_en_US__3image(11883)
 
 
SLN318718_en_US__4icon Please refer Dell EMC OpenManage Integration with Microsoft Windows Admin Center Installation Guide for support matrix.


 


Solution

To fix the issue, please follow the instructions in this section, which correspond to the particular error shown during configuration.

Error 1 - This Error is observered if the IPMI Service is not running on remote host. It can be resolved by following the instructions below:

  • Run PowerShell Command to check if the IMPI Service is running or not, try to start service.
SLN318718_en_US__5image(11782)
  • If the Service fails to start, please check the status of the IPMI Driver in the Device Manager System Devices:
Driver Properly installed:
 
SLN318718_en_US__6image(11783)
 
Driver Not Properly installed (Yellow Exclamation Mark showing next to driver):

SLN318718_en_US__7image(11784)
  • To fix Driver issue download latest chipset driver available in support.dell.com.
  • Insall Chipset drivers and reboot Host.
  • After Host reboot is completed, In Windows Admin Center Console Select the Host and click on "Manage As".
  • Provide credentials of Server Administrator or Cluster Administrator accounts.
  • Click on "Continue".
  • Select Host and Click on "Connect" to open Server Overview.
  • Check Host Status from the DELL EMC OperManage Integration.


Error 2 - This is observed if the Execution policy is not set to "Remote Signed". It can be resolved by following the instructions below:
 
SLN318718_en_US__4icon Microsoft documentation details that the installation of Windows Management Framework (WMF) 5.1 is required to manage any server with WAC. By default in WMF 5.1, the execution policy is set to "Remote-Signed". If the end user modifies the execution policy this error may result. For more information please refer to the Microsoft Documentation on preparing your environment for Windows Admin Center.
 
  •  Check and enable Execution Policy
SLN318718_en_US__9image(11785)
  • After enabling Execution policy, In Windows Admin Center Console Select Host and click on "Manage As"
  • Provide credentials of Server Administrator or Cluster Administrator accounts.
  • Click on "Continue".
  • Select Host and Click on "Connect" to open Server Overview.
  • Check Host Status from DELL EMC OperManage Integration.


Error 3 - This is observed while providing "DELL EMC System Update Location" and "Inventory Collection location" Path in Update Tools and performing a "Test Connection". It can be resolved by following the instructions below:
SLN318718_en_US__10image(11788)
  • To fix Error provide Complete path including File name of Dell System Update script.

 \\HostName or "IP Address\FolderPath\DSUFilename.exe"

  • Inventory collection location path should also include the file name

\\HostName or "IP Address\FolderPath\ICFFileName.exe"

Username Should include Domain (domain\username)

 


Further Information

Further information pertaining to the installation and general use of OMIMSWAC can be found below:

 


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Article Properties


Affected Product

OpenManage Integration with Microsoft Windows Admin Center

Last Published Date

20 Nov 2020

Version

2

Article Type

Solution

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