Article Number: 000176951
Replaceable Unit videos for Avamar, Celerra, Connectrix, Dell Unity, Isilon, ScaleIO, VNX, and VNXe
Summary: Information about customer replaceable unit (CRU) videos for Dell Technologies Avamar, Celerra, Connectrix, VNX, VNXe, and Dell Unity products
Article Content
Symptoms
Customer Replaceable Unit
Cause
Customer Replaceable Unit
Resolution
Dell Customer Replaceable Unit (CRU) Videos
These videos have closed caption with 16 languages available. Each video is in English with the option to read the subtitles in a preferred language. Choose a language by clicking on the Watch Video links below. Corresponding knowledge base articles are also available by clicking on the KB Article links below.
NOTE: Google Chrome is the preferred browser for viewing the videos. A login to dell.com/support is required to review the knowledge base articles.
The following languages are available:
English, Portuguese (Europe), Portuguese (Brazil), Chinese (Simplified), Chinese (Traditional), Korean, Arabic, Swedish, Spanish (Europe), Spanish (LATAM), Russian, Italian, German, French, Japanese, Dutch
| Part Type | Part | Time | ||
|---|---|---|---|---|
| Disk/Drives | Replacing a Hard Drive in Gen4T Node | 2:22 | Watch Video | |
| Power Supply | Replace Power Supply Unit in Gen4T Node. | 2:26 | Watch Video |
| Part Type | Part | Time | ||
|---|---|---|---|---|
| Blade | Celerra NS Series Blade Replacement | 5:42 | Watch Video | |
| Control Station | Celerra NS Series Control Station Replacement | 13:33 | Watch Video | |
| Module | Celerra NS Series Module Replacement | 3:09 | Watch Video |
| Part Type | Part | Time | ||
|---|---|---|---|---|
| Small Form Optical Connector (SFP) | Optic Cable Cleaning Made Easy | 2:41 | Watch Video | |
| SFP Optic Replacement Made Easy | 2:01 | Watch Video |
|
WARNING: Before proceeding with any Storage Processor (SP) maintenance activity, see Dell Knowledge Base article Dell Unity: How to Properly Manage Write Cache During SP Maintenance Activities (User Correctable) regarding Dell's recommendation to disable write cache.
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| Part Type | Part | Time | ||
|---|---|---|---|---|
| Disk/Drives | Add a 2.5-inch disk. | 1:10 | Watch Video | |
| Add a 2.5-inch drive to the 25-drive DAE. | 1:14 | Watch Video | ||
| Add an optional 3.5-inch drive to a Unity 15-drive DAE. | 1:14 | Watch Video | ||
| Replace a DPE M.2 internal disk: Unity x00/F Series, x50/F Series, and 380/F | 3:28 | Watch Video | ||
| Replace a DPE M.2 internal disk: Unity 480/F, 680/F, 880/F | 3:23 | Watch Video | ||
| Replace an internal drive. | 5:15 | Watch Video | ||
| Replace a 2.5-inch Disk Drive. | 2:50 | Watch Video | ||
| Replace a 3.5-inch Disk Drive. | 2:50 | Watch Video | ||
| DAE | Add a 15-drive disk array enclosure (DAE). | 2:15 | Watch Video | |
| Add a 25-drive disk array enclosure (DAE). | 2:17 | Watch Video | ||
| Power Supply | Replace a DPE Power Supply. | 2:40 | Watch Video | |
| Replace a Power Supply (PS) in a 25 Drive Disk Array Enclosure (DAE). | 2:53 | Watch Video | ||
| Replace a 25-drive DAE power supply and Cooling Module. | 1:32 | Watch Video | ||
| Fan and Cooling | Replace a DPE fan module. | 3:02 | Watch Video | |
| Replace a DPE cooling module: Unity x00/F Series, x50/F Series, and 380/F | 3:52 | Watch Video | ||
| I/O Module | Add an I/O module. | 2:48 | Watch Video | |
| Add an optional I/O module. | 2:20 | Watch Video | ||
| Replace a faulty I/O module. | 2:20 | Watch Video | ||
| Memory | Replace a DPE DIMM: Unity x00/F Series, x50/F Series, and 380/F | 3:48 | Watch Video | KB Article 124395 |
| Replace a DPE memory module. | 3:00 | Watch Video | KB Article 124395 | |
| Embedded Module | Replace a faulty Embedded Module. | 2:44 | Watch Video | |
| Link Control Card | Replace a Link Control Card (LCC) in a 15 Drive Disk Array Enclosure (DAE). | 3:47 | Watch Video | |
| Replace a Link Control Card (LCC) in a 25 Drive Disk Array Enclosure (DAE). | 3:42 | Watch Video | ||
| Port Card | Add a DPE 4-Port Card. | 3:28 | Watch Video | |
| Small Form Optical Connector (SFP) | Add a CNA Small Form Optical Connector (SFP). | 4:10 | Watch Video | |
| Replace a Small Form Optical Connector (SFP). | 2:38 | Watch Video | ||
| Storage Processor | Replace a Storage Processor (SP). | 8:25 | Watch Video | |
| Quick Start - Install | DPE Quick Start: Unity x00/F Series, x50/F Series, and 380/F | 3:14 | Watch Video | |
| DPE Quick Start: Unity 480/F, 680/F, 880/F Series | 2:55 | Watch Video | ||
| EX300 Replacing a Faulted Hard Drive | Watch Video |
| EX500 Replacing a Faulted Hard Drive | Watch Video |
| EX3000 Replacing a Faulted Hard Drive | Watch Video |
PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
Figure 1: PowerFlex Family SolVe tile
Figure 2: Scroll to the required PowerFlex product. |
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| Part Type | Part | Configuration | OS | Time | SolVe Procedure |
| Disk/Drives | R640: SAS or SATA drive in compute only node non-VMware ESXi | SolVe Online | |||
| R640: Drive replacement in hyperconverged, SO, VMware ESXi CO | SolVe Online | ||||
| R740xd: SAS or SATA drive in compute only node non-VMware ESXi | SolVe Online | ||||
| R740xd: Drive replacement in hyperconverged, SO, VMware ESXi CO | SolVe Online | ||||
| RR840: SAS or SATA drive in compute only node non-VMware ESXi | SolVe Online | ||||
| RR840: Drive replacement in hyperconverged, SO, VMware ESXi CO | SolVe Online | ||||
| Power Supply | R640: Replace a DPE Power Supply. | SolVe Online | |||
| R740xd: Replace a DPE Power Supply. | SolVe Online | ||||
| R840: Replace a DPE Power Supply. | SolVe Online | ||||
PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
Figure 1: PowerFlex Family SolVe tile
Figure 2: Scroll to the required PowerFlex product. |
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| Part Type | Part | Configuration | OS | Time | SolVe |
| R650 | Boss Card S2 module assembly | SolVe Online | |||
| Control panel | SolVe Online | ||||
| Cooling fan | SolVe Online | ||||
| Drive backplane | SolVe Online | ||||
| Expansion card | SolVe Online | ||||
| Expansion card riser | SolVe Online | ||||
| GPU | SolVe Online | ||||
| HDD | SolVe Online | ||||
| Intrusion switch | |||||
| m.2 module | |||||
| Memory module | |||||
| PCIe network card-ESXi based | |||||
| PCIe network card-Linux based | |||||
| OCP NIC-ESXi | |||||
| OCP NIC-Linux | |||||
| Paddle card | |||||
| Power supply | |||||
| Rear input/output RIO CARD and rear VGA Port for ESXi | |||||
| Rear input/output RIO CARD and rear VGA Port for Linux | |||||
| Serial COM Port | |||||
| SSD drive in a Linux-based | |||||
| Storage controller in a Linux-based | |||||
| System battery | |||||
| VGA Module | |||||
| R750 | Boss Card S2 module assembly | ||||
| Control panel | |||||
| Cooling fan | |||||
| Drive backplane | |||||
| Expansion card | |||||
| Expansion card riser | |||||
| GPU | |||||
| HDD | |||||
| Intrusion switch | |||||
| m.2 module | |||||
| Memory module | |||||
| PCIe network card-ESXi based | |||||
| PCIe network card-Linux based | |||||
| OCP NIC-ESXi | |||||
| OCP NIC-Linux | |||||
| Paddle card | |||||
| Power supply | |||||
| Rear input/output RIO CARD and rear VGA Port for ESXi | |||||
| Rear input/output RIO CARD and rear VGA Port for Linux | |||||
| Serial COM Port | |||||
| SSD drive in a Linux-based | |||||
| Storage controller in a Linux-based | |||||
| System battery | |||||
| Side Bracket | |||||
| R6525 | Boss Card S2 module assembly | ||||
| Control panel | |||||
| Cooling fan | |||||
| Expansion card | |||||
| Expansion card riser | |||||
| GPU | |||||
| HDD | |||||
| Intrusion switch | |||||
| m.2 module | |||||
| Memory module | |||||
| PCIe network card-ESXi-based | |||||
| PCIe network card-Linux-based | |||||
| OCP NIC-ESXi | |||||
| OCP NIC-Linux | |||||
| Power supply | |||||
| Rear input/output RIO CARD and rear VGA Port for ESXi | |||||
| Rear input/output RIO CARD and rear VGA Port for Linux | |||||
| RAID storage controller | |||||
| Serial COM Port | |||||
| Storage controller in a Linux-based | |||||
| System battery | |||||
PowerProtect - Data Domain
| Part Type | Part | Time | |
|---|---|---|---|
| Disk/Drives | Replace OS SSD on DD6900/DD9400/DD9900. | 1:42 | Watch Video |
| Replace Cache Tier Disk on DD6900/DD9400. | 2:10 | Watch Video | |
| Replace Cache Tier Disk on DD9900. | 2:13 | Watch Video | |
| Fan and Cooling | Replace Fan on DD9900 System. | 1:29 | Watch Video |
| Power Supply | Replace Power Supply Unit on DD9900 system. | 1:34 | Watch Video |
| Memory | Replace DIMM on DD9900 system. | 1:30 | Watch Video |
| Cabling | SAS Cabling for Data Domain 6900 system | 5:06 | Watch Video |
| SAS Cabling for Data Domain 9900 system | 5:59 | Watch Video |
| Part Type | Part | Time | |
|---|---|---|---|
| Disk/Drives | Add New Drive | 1:35 | Watch Video |
| Replace Drive | 2:27 | Watch Video | |
| Power Supply | Replace the power Supply. | 2:25 | Watch Video |
| Embedded Module | Replace Embedded Module | 3:32 | Watch Video |
| Port Card | Replace 4-Port Card. | 3:29 | Watch Video |
| Small Form Optical Connector (SFP) | Replace SFP | 2:49 | Watch Video |
| I/O Module | Replace a faulty I/O Module. | 2:54 | Watch Video |
| Fan/Cooling | Replace a Fan Module. | 4:17 | Watch Video |
| Replace Power Supply and Cooling Fan. | 2:39 | Watch Video | |
| Memory | Replace Memory module. | 4:26 | Watch Video |
| Boot Module | Replace Internal M.2 Boot Module. | 5:01 | Watch Video |
| Node | Replace Node | 5:11 | Watch Video |
| Link Control Card | Replace Link Control Card (LCC). | 2:46 | Watch Video |
| Part Type | Part | Time | |
|---|---|---|---|
| Disk/Drives | Replace a Faulted Disk in a VNX5200,5400,5600,5800,7600,8000. | 7:17 | Watch Video |
| Replace a VNX Unisphere Faulted Disk. | 13:50 | Watch Video | |
| Replace a Faulted Disk Drive. | 6:21 | Watch Video | |
| Replace a 15 slot Disk Drive for a VNX1 and VNX2. | 0:52 | Watch Video | |
| Replace a 25 slot Disk Drive for a VNX1 and VNX2. | 0:42 | Watch Video | |
| Replace a 25 slot Disk Drive for a VNX2. | 7:18 | Watch Video | |
| Replace a 60 slot Disk Drive DAE for VNX1 and VNX2. | 0:56 | Watch Video | |
| Replace a 120 slot Disk Drive DAE on a VNX2. | 2:00 | Watch Video | |
| Power Supply | Replace a VNX2 DPE Power Supply. | 1:02 | Watch Video |
| Replacing a VNX8000 Power Supply | 1:13 | Watch Video | |
| Battery | Replace a VNX8000 Battery Pack. | 1:40 | Watch Video |
| Processor | Replace a VNX Unified Storage SP. | 15:09 | Watch Video |
| Part Type | Part | Time | |
|---|---|---|---|
| Disk/Drives | VNXe1600: Replace a DPE Internal solid state drive. | 2:55 | Watch Video |
| VNXe3300: Replace a solid-state disk. | 5:10 | Watch Video | |
| VNXe3300: Replace a Disk. | 3:31 | Watch Video | |
| Fan | VNXe1600: Replace a DPE Fan module. | 1:11 | Watch Video |
| I/O | VNXe1600:Replace a DPE I/O module | 3:03 | Watch Video |
| Power Supply | VNXe1600: Replace a DPE Power Supply. | 1:22 | Watch Video |
| VNXe3300: Replace a Disk Processor Enclosure Power Supply. | 8:01 | Watch Video | |
| SFP | VNXe1600: Replace a DPE SFP module. | 1:20 | Watch Video |
| Processor | VNXe1600: Replace a DPE Storage Processor. | 5:48 | Watch Video |
| VNXe3100 or VNXe3150: Replace a Storage Processor. | 8:04 | Watch Video | |
| VNXe3300: Replace a Storage Processor. | 8:04 | Watch Video | |
| Control Card | VNXe3300: Replace a Link Control Card. | 3:05 | Watch Video |
VxFlex Ready Node
PowerFlex Family SolVe Instructions for Customer Replaceable Units (CRU)
Figure 1: PowerFlex Family SolVe tile
Figure 2: Scroll to the required PowerFlex product. |
|||||
| Part Type | Part | Configuration | OS | Time | SolVe |
| R640 | Control Panel | SolVe Online | |||
| Cooling fan | SolVe Online | ||||
| Drive backplane | SolVe Online | ||||
| Expansion card | SolVe Online | ||||
| Expansion card riser | SolVe Online | ||||
| Memory module | SolVe Online | ||||
| NIC-ESXi Based | SolVe Online | ||||
| NIC-Linux based | SolVe Online | ||||
| Power Supply Unit | |||||
| HDD/SSD ESXi-based configured for DirectPath | |||||
| HDD/SSD drive in ESXi-based configured for RDM | |||||
| HDD/SSD drive in a Linux-based VxFlex Ready node system | |||||
| Storage controller | |||||
| System battery | |||||
| VGA module | |||||
| R740xd | Control panel | SolVe Online | |||
| Cooling fan | SolVe Online | ||||
| Drive backplane | SolVe Online | ||||
| Expansion card | SolVe Online | ||||
| Expansion card riser | SolVe Online | ||||
| GPUI CARD in an ESXi-based system | |||||
| Memory module | |||||
| Power Supply Unit | |||||
| HDD/SSD ESXi-based configured for DirectPath | |||||
| HDD/SSD drive in ESXi-based configured for RDM | |||||
| HDD/SSD drive in a Linux-based VxFlex Ready node system | |||||
| Storage controller | |||||
| System battery | |||||
| R840 | Control panel | ||||
| Cooling fan | |||||
| Drive backplane | |||||
| Expansion card | |||||
| Expansion card riser | |||||
| GPUI CARD in an ESXi-based system | |||||
| Memory module | |||||
| Power Supply Unit | |||||
| HDD/SSD ESXi-based configured for DirectPath | |||||
| HDD/SSD drive in ESXi-based configured for RDM | |||||
| HDD/SSD drive in a Linux-based VxFlex Ready node system | |||||
| Storage controller | |||||
| System battery | |||||
Article Properties
Affected Product
Avamar, VxFlex Ready Nodes, PowerFlex Appliance, PowerFlex custom node, Dell EMC Unity, VNX/VNXe, Atmos, Atmos Cloud Delivery Platform, Atmos Generation 1 Hardware, Atmos Generation 2 Hardware, Atmos Generation 3 Hardware, GeoDrive for Windows
, Atmos Software Virtual Edition, Atmos Software with Atmos Hardware, Avamar, Avamar Client, Avamar Client for VMware, Avamar Data Migration Enabler, Avamar Data Store, Avamar Data Store Gen3, Avamar Data Store Gen4, Avamar Data Store Gen4S, Avamar Data Store Gen4T, Avamar Plug-in for Exchange 2003, Avamar Plug-in for Exchange 2007, Avamar Plug-in for Exchange VSS, Avamar Plug-in for Hyper-V VSS, Avamar Plug-in for Oracle, Avamar Plug-in for SharePoint VSS, Avamar Plug-in for Sybase ASE, Avamar Server, Avamar Virtual Edition, Avamar with CloudBoost, Celerra, Celerra Manager, Celerra Manager Advanced, Celerra NS, Celerra NS-120, Celerra NS-480, Celerra NS-G2, Celerra NS-G8, Celerra NS40, Celerra NS80G, Celerra NS-960, Celerra NX4 Dual Data Mover Enclosure, Celerra NX4 Integrated Storage Array, Celerra NX4 Single Data Mover Enclosure, Connectrix DS-6520B, Connectrix DS 6510B, Connectrix DS 6610B, Connectrix DS 6630B, Connectrix EC-1700-B/C, Connectrix Manager Converged Network Edition, Connectrix MDS-9132T, Connectrix MDS-9706-V2, Connectrix MDS-9710-V2, Connectrix MDS-Series Firmware 6.X, Connectrix MDS-Series Firmware 8.X, Connectrix MDS 9132T, Connectrix MDS 9396S, Connectrix MDS 9396T, Connectrix MP 7840B, Connectrix NEX-5020, CSI Driver for PowerScale, CSI Driver for Unity, ECS Appliance Hardware Gen3 EX300, ECS Appliance Hardware Gen3 EX3000, ECS Appliance Hardware Gen3 EX500, GS Tools Central Unity Configuration, Isilon 108NL, Isilon A2000, Isilon EX 6000, Isilon EX 9000, Isilon H600, Isilon InsightIQ, Isilon IQ 36000X, Isilon IQ 6000X, Isilon IQ 72000X, Isilon NL-Series, Isilon Search, Isilon SmartQuotas, Isilon SnapshotIQ, Isilon Switch QDR, Isilon VAAI, Isilon with HDFS, Isilon with iSCSI, IsilonSD Edge, PowerFlex appliance R650, PowerFlex appliance R6525, Powerflex appliance R750, PowerFlex custom node, PowerFlex custom node R650, PowerFlex custom node R6525, PowerFlex custom node R660, PowerFlex custom node R6625, PowerFlex custom node R750, PowerFlex custom node R7625, VxFlex Ready Node, VxFlex Ready Node R640, VxFlex Ready Node R740xd, Dell EMC Unity 300F, Dell EMC Unity 350F, Dell EMC Unity XT 380, Dell EMC Unity XT 380F, Dell EMC Unity 400, Dell EMC Unity 400F, Dell EMC Unity XT 480, Dell EMC Unity XT 480F, Dell EMC Unity 600, Dell EMC Unity 600F, Dell EMC Unity XT 680, Dell EMC Unity XT 680F, Dell EMC Unity XT 880F, Dell EMC Unity Family |Dell EMC Unity All Flash, Dell EMC Unity Family, Dell EMC UnityVSA Professional Edition/Unity Cloud Edition, VNX-F7000, VNX for DLm2100, VNX for DLm6000, VNX VG2, VNX VG8, VNX-VSS Series, VNX-VSS100, VNX1 Series, VNX2 Series, VNX5100, VNX5150, VNX5300, VNX5400, VNXe1 Series, VNXe1000 Series, VNXe1600, VNXe2 Series, VNXe3100, VNXe3150, VNXe3200, VNXe3300, VNX/VNXe, vRealize Orchestrator (vRO) Plug-in for Unity, vVNX, vVNX Series, PowerFlex appliance R640, PowerFlex appliance R740XD, PowerFlex appliance R7525, PowerFlex appliance R840, VxFlex Ready Node R840
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Last Published Date
30 Apr 2024
Version
13
Article Type
Solution