Symptoms
Occasionally, when attempting to update Windows, you may encounter issues with installing updates and not receive an error code. In addition, some error codes may not provide a lot of information about what caused the updates to fail, making it difficult to troubleshoot. Detailed in this article are a few options for Windows that you can try which may allow updates to proceed as expected.
Cause
Not applicable
Resolution
- Search for either Windows PowerShell or Terminal and open it by right-clicking it and selecting Run as Administrator.
- Stop Windows Update Service Type by typing
net stop wuauserv and then press Enter.
- Stop the Background Intelligent Transfer Service by typing
net stop bits and then press Enter.
- Delete temporary files by typing
remove-item -Path $env:temp*pending.xml-force and then press Enter. Then, type remove-item -Path C:\Windows\WinSxS*pending.xml -force and then press Enter.
- Type
get-childItem C:\Windows\SoftwareDistribution\Download -recurse | remove-item -force -recurse and then press Enter.
- Restart the services by typing
net start wuauserv and then press Enter. Then, type net start bits and then press Enter.
Affected Products
Chromebox, Alienware, Inspiron, Legacy Desktop Models, OptiPlex, Vostro, XPS, G Series, Chromebook, G Series, Alienware, Inspiron, Latitude, Vostro, XPS, Legacy Laptop Models