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Article Number: 000186367

Dell KM636 Keyboard Caps Lock and Num Lock Lights Turn Off Unexpectedly

Summary: This article provides information about Dell Wireless Keyboard and Mouse KM636 with lights issue.

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Article Content

Symptoms

It may be seen on Dell KM636 wireless keyboard that the Caps Lock and Num Lock lights will turn off after 8 seconds, even while keyboard is in use.

Cause

This is expected behavior for this keyboard and is working as designed. The wireless keyboard has a firmware design to turn these lights off to save power. This cannot be altered.

Resolution

It's working as designed and works with the power save functionality within the keyboard firmware.

Article Properties

Affected Product

Dell Wireless Keyboard and Mouse- KM636 (black)

Last Published Date

14 Oct 2022

Version

4

Article Type

Solution

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