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Additional Information for Dell Endpoint Security with regard to Apache Log4j Remote Code Execution Vulnerability (CVE-2021-44228)

Summary: This article outlines additional information about the effects of CVE-2021-44228 for Dell Endpoint Security applications.

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Security Article Type

Security KB

CVE Identifier

CVE-2021-44228

Issue Summary

Dell Endpoint Security applications leverage Dell-hosted infrastructure where services using Log4j may experience side-effects based on CVE-2021-44228.

Related Products:
Dell Security Management Server
Dell Data Protection | Encryption Server
Dell Security Management Server Virtual
Dell Data Protection | Encryption Server - Virtual
Supporting Infrastructure

Details

Dell Security Management Server and Dell Security Management Server Virtual version 11.2 and earlier are unaffected by CVE-2021-44228.

Dell Endpoint Security uses a version of Log4j that is unaffected by CVE-2021-44228 to output logging information for Java applications in the following services:

  • Dell Compatibility Server
  • Dell Compliance Reporter (deprecated in Dell Security Management Server 10.1)
  • Dell Core Server Proxy
  • Dell Device Server
  • Dell Message Broker
  • Dell Document Store (deprecated in Dell Data Protection | Encryption Server 9.1.5)
  • Dell Recovery Server
  • Dell Security Server
  • Dell Security Server Proxy
Dell Endpoint Security leverages several cloud-based services that are affected by CVE-2021-44228 which will remain disabled until the vulnerability is patched.

Functionality that is affected includes:
  • In-Server Product Bulletins
    • This allows for all Dell Security Management Servers to pick up product notifications published by Dell.
  • Dell Security Management Server Virtual Updates
    • Dell Security Management Server Virtual versions before 9.11 (launched in May 2018) cannot downloads server updates.
  • Dell Data Guardian geo-location
    • Servers managing Dell Data Guardian managed documents cannot retrieve geolocation data.
  • Dell Endpoint Security Suite Enterprise tenant certificate validation
    • New Dell Endpoint Security Suite Enterprise tenants cannot be generated.
Note: Dell Endpoint Security client applications (Dell Encryption, Dell Endpoint Security Suite Enterprise, Dell Data Guardian, and so forth) are not affected by CVE-2021-44228 (see DSN-2021-007: Dell Response to Apache Log4j Remote Code Execution Vulnerability)

For additional information about the Network Requirements for the Dell Security Management Server or the Dell Security Management Server Virtual, see Dell Data Security / Dell Data Protection Server Network and Firewall Requirements.

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Recommendations

No administrative action is needed at this time for the Dell Security Management Server or Dell Security Management Server Virtual.

Affected Products

Dell Endpoint Security Suite Enterprise, Product Security Information
Article Properties
Article Number: 000194496
Article Type: Security KB
Last Modified: 16 Dec 2021
Version:  2
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