VxRail: La pestaña "Configuración de red" del asistente de adición de nodos está en blanco

Summary: La pestaña del asistente para agregar nodos está en blanco debido a que IPv6 no está habilitado en vmk0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Captura de pantalla de la pestaña en blanco 

Se informan problemas similares en short.term.log: 

"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679285223Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> segment_network_service.py format_network_info() (62): Create network info for traffic: management"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679355458Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> global_config_handler.py _get_from_config_service() (26): get ip_version from configuration service..."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687939041Z stdout F 2022-11-02 21:11:51,687 [ERROR] <ThreadPoolExecutor-0_25:140582357804800> exp_general_controller.py get() (123): Internal Error During fetching cluster network info."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687954848Z stdout F Traceback (most recent call last):"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687959497Z stdout F   File ""/home/app/runtime_operations_app/main/controllers/exp_general_controller.py"", line 119, in get"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687964135Z stdout F     network_info = ClusterNetwork().get_network()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68796846Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 85, in get_network"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687972257Z stdout F     network_info[traffic_type] = self.format_network_info(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687976359Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 63, in format_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68798425Z stdout F     ip_list, ipv6_list = self._get_ip_list(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687987733Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 40, in _get_ip_list"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687991083Z stdout F     all_traffic_info = self._get_all_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687994504Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 36, in _get_all_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687997846Z stdout F     self.all_traffic_info = NetworkAdaptiveInfoHandler().retrieve_all_hosts_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688021672Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 548, in retrieve_all_hosts_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688026171Z stdout F     all_traffic_info[hostname] = self.formatter.format_host_traffic_info(hostname, raw_traffic_info)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688041779Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 335, in format_host_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688045478Z stdout F     formatted_traffic_info: TrafficInfo = self.format_host_specified_traffic_info(host, cluster_portgroups_info, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688048698Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 286, in format_host_specified_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688052231Z stdout F     network_info = self._get_host_specified_traffic_network_info(host, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688055943Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 282, in _get_host_specified_traffic_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688060631Z stdout F     network_info = self._get_specified_network_info(vnics, lambda vnic : vnic['device'] == vmk)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68806382Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 136, in _get_specified_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688067352Z stdout F     interface_ipv6, prefix_len, v6_gateway = self._get_vnic_ipv6_addr_prefix_len_and_gw(vnic)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688070245Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 107, in _get_vnic_ipv6_addr_prefix_len_and_gw"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688073697Z stdout F     ipv6_addresses = ipv6_config.get('ipV6Address', [])"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688076866Z stdout F AttributeError: 'NoneType' object has no attribute 'get'"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688504301Z stdout F 2022-11-02 21:11:51,688 [WARNING] <ThreadPoolExecutor-0_25:140582357804800> api_error_handler.py unexpected_error_handler() (14): Got unexpected error : Invalid status argument"

Cause

Durante una expansión de nodos, VxRail Manager (VRM) obtiene toda la información de IP de los nodos existentes. En este caso, ipv6 está deshabilitado en uno o más nodos, lo que hace que VRM no obtenga la información. 

Los nodos existentes del clúster de VxRail deben tener las siguientes VMK y vmk0 habilitado con IPv6: 
Captura de pantalla del diseño de vmk 

Resolution

Para resolver este problema: 
 

  1. Inicie sesión en vSphere. 
     
  2. Vaya a ESXi ->Configuración ->Adaptadores de VMkernel -> vmk0 de la red "VxRail Management-XXX". 
     
  3. Edite la configuración de vmk0> : vaya a la página de configuración de ipv6 y> seleccione "Obtener la dirección IPV6 automáticamente a través del anuncio del enrutador". 
    Capturas de pantalla de la configuración de IPv6 
     
  4. Vaya a la página "IP Settings" de vmk0 y compruebe el resultado esperado: 
  5. Vuelva a intentar la acción Agregar host.

Si la pestaña "Configuración de IPv6" no está disponible, siga el procedimiento de VMware para habilitar IPv6 (es necesario reiniciar el host): Activar o desactivar la compatibilidad con IPv6 en un hostEste hipervínculo lo redirige a un sitio web fuera de Dell Technologies. 

Additional Information

Si vmk0 es para la red de iDRAC y falta el problema de vmk1, consulte el artículo: VxRail: La vista física no funciona o falta el nodo en la página Hosts

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000205351
Article Type: Solution
Last Modified: 24 Apr 2026
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.