VxRail: La scheda "Network Settings" della procedura guidata per l'aggiunta dei nodi è vuota

Summary: La scheda della procedura guidata per l'aggiunta di nodi è vuota poiché ipv6 non è abilitato su vmk0.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Schermata della scheda vuota 

Problemi simili segnalati in short.term.log: 

"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679285223Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> segment_network_service.py format_network_info() (62): Create network info for traffic: management"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679355458Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> global_config_handler.py _get_from_config_service() (26): get ip_version from configuration service..."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687939041Z stdout F 2022-11-02 21:11:51,687 [ERROR] <ThreadPoolExecutor-0_25:140582357804800> exp_general_controller.py get() (123): Internal Error During fetching cluster network info."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687954848Z stdout F Traceback (most recent call last):"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687959497Z stdout F   File ""/home/app/runtime_operations_app/main/controllers/exp_general_controller.py"", line 119, in get"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687964135Z stdout F     network_info = ClusterNetwork().get_network()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68796846Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 85, in get_network"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687972257Z stdout F     network_info[traffic_type] = self.format_network_info(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687976359Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 63, in format_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68798425Z stdout F     ip_list, ipv6_list = self._get_ip_list(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687987733Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 40, in _get_ip_list"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687991083Z stdout F     all_traffic_info = self._get_all_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687994504Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 36, in _get_all_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687997846Z stdout F     self.all_traffic_info = NetworkAdaptiveInfoHandler().retrieve_all_hosts_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688021672Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 548, in retrieve_all_hosts_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688026171Z stdout F     all_traffic_info[hostname] = self.formatter.format_host_traffic_info(hostname, raw_traffic_info)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688041779Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 335, in format_host_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688045478Z stdout F     formatted_traffic_info: TrafficInfo = self.format_host_specified_traffic_info(host, cluster_portgroups_info, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688048698Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 286, in format_host_specified_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688052231Z stdout F     network_info = self._get_host_specified_traffic_network_info(host, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688055943Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 282, in _get_host_specified_traffic_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688060631Z stdout F     network_info = self._get_specified_network_info(vnics, lambda vnic : vnic['device'] == vmk)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68806382Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 136, in _get_specified_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688067352Z stdout F     interface_ipv6, prefix_len, v6_gateway = self._get_vnic_ipv6_addr_prefix_len_and_gw(vnic)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688070245Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 107, in _get_vnic_ipv6_addr_prefix_len_and_gw"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688073697Z stdout F     ipv6_addresses = ipv6_config.get('ipV6Address', [])"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688076866Z stdout F AttributeError: 'NoneType' object has no attribute 'get'"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688504301Z stdout F 2022-11-02 21:11:51,688 [WARNING] <ThreadPoolExecutor-0_25:140582357804800> api_error_handler.py unexpected_error_handler() (14): Got unexpected error : Invalid status argument"

Cause

Durante l'espansione di un nodo, VxRail Manager (VRM) ottiene tutte le informazioni IP dai nodi esistenti. In questo caso, ipv6 è disabilitato su uno o più nodi, impedendo a VRM di ottenere le informazioni. 

Nei nodi del cluster VxRail esistenti devono essere installati i seguenti vmks e vmk0 abilitati con IPv6: 
Schermata del layout vmk 

Resolution

Per risolvere il problema: 
 

  1. Accedere a vSphere. 
     
  2. Passare a ESXi ->Configurazione ->VMkernel adapters -> vmk0 della rete "VxRail Management-XXX". 
     
  3. Modificare l'impostazione di vmk0 -> Andare alla pagina delle impostazioni ipv6 -> selezionare "Ottieni automaticamente l'indirizzo IPV6 tramite l'annuncio router". 
    Screenshot delle impostazioni IPv6 
     
  4. Andare alla pagina "IP Settings" di vmk0 e verificare con l'output previsto: 
  5. Riprovare l'azione Add host.

Se la scheda "Impostazioni IPv6" non è disponibile, seguire la procedura VMware per abilitare IPv6 (è richiesto il riavvio dell host): Attivazione o disattivazione del supporto IPv6 su un hostQuesto link ipertestuale indirizza a un sito web esterno a Dell Technologies. 

Additional Information

Se vmk0 è per la rete iDRAC e manca il problema vmk1, consultare l'articolo: VxRail: La vista fisica non funziona o il nodo non è presente nella pagina Host

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000205351
Article Type: Solution
Last Modified: 24 Apr 2026
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.