「VxRail：ノード追加ウィザードの[Network Settings]タブが空白

Summary: vmk0でIPv6が有効になっていないため、ノード追加ウィザードのタブが空白になります。

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Symptoms

空白のタブのスクリーンショット 

short.term.logで同様の問題がレポートされています。 

"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679285223Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> segment_network_service.py format_network_info() (62): Create network info for traffic: management"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679355458Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> global_config_handler.py _get_from_config_service() (26): get ip_version from configuration service..."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687939041Z stdout F 2022-11-02 21:11:51,687 [ERROR] <ThreadPoolExecutor-0_25:140582357804800> exp_general_controller.py get() (123): Internal Error During fetching cluster network info."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687954848Z stdout F Traceback (most recent call last):"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687959497Z stdout F   File ""/home/app/runtime_operations_app/main/controllers/exp_general_controller.py"", line 119, in get"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687964135Z stdout F     network_info = ClusterNetwork().get_network()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68796846Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 85, in get_network"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687972257Z stdout F     network_info[traffic_type] = self.format_network_info(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687976359Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 63, in format_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68798425Z stdout F     ip_list, ipv6_list = self._get_ip_list(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687987733Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 40, in _get_ip_list"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687991083Z stdout F     all_traffic_info = self._get_all_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687994504Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 36, in _get_all_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687997846Z stdout F     self.all_traffic_info = NetworkAdaptiveInfoHandler().retrieve_all_hosts_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688021672Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 548, in retrieve_all_hosts_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688026171Z stdout F     all_traffic_info[hostname] = self.formatter.format_host_traffic_info(hostname, raw_traffic_info)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688041779Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 335, in format_host_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688045478Z stdout F     formatted_traffic_info: TrafficInfo = self.format_host_specified_traffic_info(host, cluster_portgroups_info, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688048698Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 286, in format_host_specified_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688052231Z stdout F     network_info = self._get_host_specified_traffic_network_info(host, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688055943Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 282, in _get_host_specified_traffic_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688060631Z stdout F     network_info = self._get_specified_network_info(vnics, lambda vnic : vnic['device'] == vmk)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68806382Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 136, in _get_specified_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688067352Z stdout F     interface_ipv6, prefix_len, v6_gateway = self._get_vnic_ipv6_addr_prefix_len_and_gw(vnic)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688070245Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 107, in _get_vnic_ipv6_addr_prefix_len_and_gw"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688073697Z stdout F     ipv6_addresses = ipv6_config.get('ipV6Address', [])"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688076866Z stdout F AttributeError: 'NoneType' object has no attribute 'get'"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688504301Z stdout F 2022-11-02 21:11:51,688 [WARNING] <ThreadPoolExecutor-0_25:140582357804800> api_error_handler.py unexpected_error_handler() (14): Got unexpected error : Invalid status argument"

Cause

ノードの拡張中に、VxRail Manager (VRM)は既存のノードからすべてのIP情報を取得します。この場合、IPv6 が 1 つ以上のノード側で無効になっているため、VRM は情報を取得できません。

既存のVxRailクラスター ノードでは、以下のvmkを使用し、vmk0をIPv6で有効にする必要があります。 
vmkレイアウトのスクリーンショット 

Resolution

この問題を解決するには、次の手順に従います。 
 

  1. vSphereにログインします。 
     
  2. 「VxRail Management-XXX」ネットワークのESXi ->Configuration ->VMkernel adapters -> vmk0に移動します。 
     
  3. vmk0 ->の設定を編集し、IPv6設定ページに移動し>ルーター アドバタイズメントを介してIPv6アドレスを自動的に取得するを選択します。 
    IPv6設定のスクリーンショット 
     
  4. vmk0の[IP Settings]ページに移動し、予想される出力を確認します。 
  5. ホストの追加アクションを再試行します。

[IPv6 settings]タブが使用できない場合は、VMwareの手順に従ってIPv6を有効にします(ホストの再起動が必要です)。ホストでの IPv6 サポートの有効化または無効化このハイパーリンクをクリックすると、デル・テクノロジーズ以外のWebサイトにアクセスします。 

Additional Information

vmk0がiDRACネットワーク用で、vmk1が見つからない問題については、次の記事を参照してください。「VxRail：物理ビューが機能しない、またはノードがホスト ページに表示されない

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000205351
Article Type: Solution
Last Modified: 24 Apr 2026
Version:  5
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