VxRail：节点添加向导的“网络设置”选项卡为空

Summary: 由于在 vmk0 上未启用 ipv6，添加节点向导选项卡为空。

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Symptoms

空白选项卡的屏幕截图 

short.term.log中报告的类似问题： 

"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679285223Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> segment_network_service.py format_network_info() (62): Create network info for traffic: management"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.679355458Z stdout F 2022-11-02 21:11:51,679 [INFO] <ThreadPoolExecutor-0_25:140582357804800> global_config_handler.py _get_from_config_service() (26): get ip_version from configuration service..."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687939041Z stdout F 2022-11-02 21:11:51,687 [ERROR] <ThreadPoolExecutor-0_25:140582357804800> exp_general_controller.py get() (123): Internal Error During fetching cluster network info."
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687954848Z stdout F Traceback (most recent call last):"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687959497Z stdout F   File ""/home/app/runtime_operations_app/main/controllers/exp_general_controller.py"", line 119, in get"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687964135Z stdout F     network_info = ClusterNetwork().get_network()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68796846Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 85, in get_network"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687972257Z stdout F     network_info[traffic_type] = self.format_network_info(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687976359Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 63, in format_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68798425Z stdout F     ip_list, ipv6_list = self._get_ip_list(traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687987733Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 40, in _get_ip_list"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687991083Z stdout F     all_traffic_info = self._get_all_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687994504Z stdout F   File ""/home/app/runtime_operations_app/main/services/segment_network_service.py"", line 36, in _get_all_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.687997846Z stdout F     self.all_traffic_info = NetworkAdaptiveInfoHandler().retrieve_all_hosts_traffic_info()"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688021672Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 548, in retrieve_all_hosts_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688026171Z stdout F     all_traffic_info[hostname] = self.formatter.format_host_traffic_info(hostname, raw_traffic_info)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688041779Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 335, in format_host_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688045478Z stdout F     formatted_traffic_info: TrafficInfo = self.format_host_specified_traffic_info(host, cluster_portgroups_info, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688048698Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 286, in format_host_specified_traffic_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688052231Z stdout F     network_info = self._get_host_specified_traffic_network_info(host, traffic_type)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688055943Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 282, in _get_host_specified_traffic_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688060631Z stdout F     network_info = self._get_specified_network_info(vnics, lambda vnic : vnic['device'] == vmk)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.68806382Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 136, in _get_specified_network_info"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688067352Z stdout F     interface_ipv6, prefix_len, v6_gateway = self._get_vnic_ipv6_addr_prefix_len_and_gw(vnic)"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688070245Z stdout F   File ""/home/app/runtime_operations_app/main/services/network_adaptive_info_handler.py"", line 107, in _get_vnic_ipv6_addr_prefix_len_and_gw"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688073697Z stdout F     ipv6_addresses = ipv6_config.get('ipV6Address', [])"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688076866Z stdout F AttributeError: 'NoneType' object has no attribute 'get'"
"2022-11-02 21:11:52,427" microservice.ms-day2 "2022-11-02T21:11:51.688504301Z stdout F 2022-11-02 21:11:51,688 [WARNING] <ThreadPoolExecutor-0_25:140582357804800> api_error_handler.py unexpected_error_handler() (14): Got unexpected error : Invalid status argument"

Cause

在节点扩展期间，VxRail Manager （VRM） 从现有节点获取所有 IP 信息。在这种情况下，ipv6 在一个或多个节点端被禁用，这会导致 VRM 无法获取信息。

现有 VxRail 群集节点应具有以下 vmks，并使用 ipv6 启用 vmk0： 
vmk 布局的屏幕截图 

Resolution

要解决此问题： 
 

  1. 登录到 vSphere。 
     
  2. 移至“VxRail Management-XXX”网络的 ESXi ->配置 ->VMkernel 适配器 -> vmk0。 
     
  3. 编辑 vmk0 的设置 -> 转到 ipv6 设置 页面 -> 选择“通过路由器广告自动获取 IPV6 地址”。 
    IPv6 设置的屏幕截图 
     
  4. 转到 vmk0 的“IP Settings”页面，并使用预期输出进行检查： 
  5. 重试“添加主机”操作。

如果“IPv6 settings”选项卡不可用，请按照 VMware 过程启用 IPv6（需要重新启动主机）：在主机上激活或停用 IPv6 支持本超链接将引导您访问非 Dell Technologies 运营的网站。 

Additional Information

如果 vmk0 用于 iDRAC 网络并且缺少 vmk1 问题，请参阅文章：VxRail：物理视图无法正常工作或主机页面中缺少节点

Affected Products

VxRail, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G Series Nodes, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N , VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P Series Nodes, VxRail P470, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675F, VxRail P675N, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail S670, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000205351
Article Type: Solution
Last Modified: 24 Apr 2026
Version:  5
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