PowerStore: System Check detects if the KR link PXE boot option is not enabled for PowerStore 500T

Summary: This System Check detects if the KR link PXE boot option is not enabled on both nodes for PowerStore 500T appliances.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

If the System Check detects that KR link to PXE boot option is not enabled on a node, the PowerStore Manager raises the error "KR link PXE boot option is not enabled on node B (KB#000220804)".

It appears in the PowerStore Manager as:PowerStore Manager


If the test is run using service script, the output is as follows:  

[....@ABCDEF-A ~]$ svc_health_check run -rhc kr_link_boot_option_check
Name                               Location  Status     Description
KR link boot option Check          node_a    Passed
KR link boot option Check          node_b    Failed     KR link PXE boot option is not enabled on node B (KB#000220804)
 
 
SUMMARY Status: Failed
   Passed:      1
   Failed:      1
   Total:       2

The result may differ from the above depending on which nodes the test failed.

 

Cause

The issue may be a result of a software issue encountered during the internal M.2 boot module replacement.
When this issue exists an NDU will not be affected but internal service commands may fail.

Resolution

1) Upgrade to PowerStoreOS 3.5 version or higher. 

2)  If upgrade cannot be performed, contact technical support for assistance. Reference this KB Article for expedited handling. 

Note:
If the "KR link PXE boot option is not enabled" error occurs on an appliance running PowerStoreOS 3.5 or above it is a false positive and can be safely ignored.

Additional Information

Affected Products

PowerStore
Article Properties
Article Number: 000220804
Article Type: Solution
Last Modified: 14 Jun 2025
Version:  5
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