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Article Number: 000224151

Anti-virus Exclusions for Dell Trusted Device

Summary: Learn about the recommended file, folder, processes, and file type anti-virus exclusions for Dell Trusted Device.

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Article Content

Instructions

Dell Trusted Device (formerly Dell BIOS Verification) can be used to validate that a BIOS has not been compromised or corrupted. Learn about the exclusions that must be added in your anti-virus by an administrator to run Dell Trusted Device without conflicts.

Affected Products:

  • Dell Trusted Device
  • Dell BIOS Verification

Affected Versions:

  • v1.0 and Later

Affected Platforms:

  • Latitude
  • OptiPlex
  • Precision
  • XPS

Affected Operating Systems:

  • Windows

Anti-virus exclusions differ between versions of Dell Trusted Device. Select the appropriate version for more information. For more information about product versioning, reference How to Identify the Dell Trusted Device Version.

Folders to Exclude:

C:\Program Files\DELL\TrustedDevice
C:\ProgramData\Dell\BiosVerification
C:\ProgramData\Dell\TrustedDevice

Files and Processes to Exclude:

C:\Program Files\DELL\TrustedDevice\ClientConsole\Dell.TrustedDevice.Console.exe
C:\Program Files\DELL\TrustedDevice\Dell.SecurityCenter.Agent.Console.exe
C:\Program Files\DELL\TrustedDevice\Dell.TrustedDevice.Service.Console.exe
C:\Program Files\DELL\TrustedDevice\Dell.TrustedDevice.Service.exe
C:\Program Files\DELL\TrustedDevice\DCF.Agent.exe
C:\Windows\System32\drivers\DellBV.sys
C:\Windows\System32\drivers\dtdsel.sys

File Types to Exclude

.bv

Folders to Exclude:

C:\Program Files\DELL\TrustedDevice
C:\ProgramData\Dell\BiosVerification
C:\ProgramData\Dell\TrustedDevice

Files and Processes to Exclude:

C:\Program Files\DELL\TrustedDevice\Dell.SecurityCenter.Agent.Console.exe
C:\Program Files\DELL\TrustedDevice\Dell.TrustedDevice.Service.Console.exe
C:\Program Files\DELL\TrustedDevice\Dell.TrustedDevice.Service.exe
C:\Program Files\DELL\TrustedDevice\DCF.Agent.exe
C:\Windows\System32\drivers\DellBV.sys
C:\Windows\System32\drivers\dtdsel.sys

File Types to Exclude:

.bv

Folders to Exclude:

C:\Program Files\DELL\BIOSVerification
C:\ProgramData\Dell\BiosVerification

Files and Processes to Exclude:

C:\Program Files\DELL\TrustedDevice\Dell.SecurityCenter.Agent.Console.exe
C:\Program Files\DELL\TrustedDevice\DCF.Agent.exe
C:\Windows\System32\drivers\DellBV.sys

File Types to Exclude:

.bv

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

OptiPlex, XPS, Latitude, XPS, Fixed Workstations, Mobile Workstations, Dell Trusted Device

Last Published Date

16 Apr 2024

Version

1

Article Type

How To

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