Dell Encryption and Windows 11 24H2 Compatibility Issue

Summary: This article discusses when Dell Encryption v11.9 or earlier is installed on Windows 11 24H2, the computer may no longer boot.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

Affected Products:

  • Dell Encryption

Affected Versions:

  • v11.9 and Earlier

Affected Operating Systems:

  • Windows 11 24H2

Cause

Dell Encryption v11.9 and earlier are not compatible with 24H2 and should not be installed to those computers.

Resolution

Dell Encryption v11.10 and later works with Windows 11 24H2 and will be released in September 2024.

Affected Products

Dell Encryption
Article Properties
Article Number: 000228094
Article Type: Solution
Last Modified: 27 Aug 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.