VxRail: vCenter vSphere Client Refresh Button Spinning Continually

Summary: vCenter servers where the refresh button in the vSphere Client constantly spins.

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Symptoms

The refresh button in the vSphere Client on vCenter servers constantly spins.
Picture of the spinning refresh button.
 
 

Cause

The issue is caused by being joined to the VMware Customer Experience Improvement Program (CEIP), but having all VMware sites/internet access blocked.

Resolution

To resolve this issue, leave the CEIP and restart the vCenter server to clear up the issue.
  1. Log in to vCenter Server by using the credentials of the administrator account.
  2. On the vSphere Client home page, click Administration.
  3. Under Deployment, click Customer Experience Improvement Program
  4. Click Join to join the CEIP or Leave CEIP to leave the Program.
  5. Restart vCenter server
Picture of the Customer Experience Improvement Program

Affected Products

VxRail, VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000228894
Article Type: Solution
Last Modified: 01 Oct 2024
Version:  1
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