OpenManage Enterprise: Update Manager Plugin create repository wizard invalid file or sign check failure

Summary: Creating a new repository in OpenManage Enterprise Update Manager Plugins immediately displays an error message. "One or more online catalogs could not be downloaded successfully due to network issue or invalid file or sign check failure." ...

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Symptoms

An error is immediately displayed when creating a new repository using Update Manager Plugin.

One or more online catalogs could not be downloaded successfully due to network issue or invalid file or sign check failure.

Extracting the tomcat application log from the console log bundle shows the following error:

[ERROR] 2025-04-11 17:18:27.249 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] DrmRepositoryCreationImpl - Exception in downloading catalog or sign file catalog/CatalogIndex.gz  with error null. Retry count is 1

[ERROR] 2025-04-11 17:18:27.253 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] DrmRepositoryCreationImpl - Sign Check failed

[ERROR] 2025-04-11 17:18:27.253 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] DrmRepositoryCreationImpl - Exception in downloading catalog or sign file catalog/Catalog.gz  with error Index Manifest null. Retry count is 1

[ERROR] 2025-04-11 17:18:27.253 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] DrmRepositoryCreationImpl - Exception in downloading catalog or sign file catalog/Catalog.gz  with error Index Manifest null. Retry count is 2

[ERROR] 2025-04-11 17:18:27.253 [ajp-nio-0:0:0:0:0:0:0:1-8009-exec-8] DrmRepositoryCreationImpl - Exception in downloading catalog or sign file catalog/Catalog.gz  with error Index Manifest null. Retry count is 3

Cause

During the recent catalog promotion, the index signature file was invalid. This causes a signature validation exception when the repository creation wizard tries to index the Dell Online catalogs.

Resolution

Dell Technologies is aware of an issue during catalog file promotion where the signature file is incorrect. The signature file has been regenerated and repromoted to correct this issue.

Affected Products

Dell EMC OpenManage Enterprise, OpenManage Enterprise Update Manager
Article Properties
Article Number: 000306793
Article Type: Solution
Last Modified: 14 May 2025
Version:  2
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