NetWorker: Error "Unable to set user privileges based on user token for root on <networker server>: Security token has expired."

Résumé: When trying to access nsrwatch, nsradmin, mminfo and other NetWorker tools, an error is thrown: “Security token has expired” NetWorker 9 Had to run nsrauthtrust -H -P 9090 because NetWorker commands were failing with Can't connect to resource database: Unable to set user privileges based on user token for root on : Security token has expired. ...

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Symptômes

Authentication trust was lost to the authentication service.
When trying to access nsrwatch, nsradmin, mminfo and other NetWorker tools, an error is thrown:  Security token has expired 
NetWorker commands were failing with Security token has expired.
 
nsrlogin -u <username> -p <password> was failing with 117849:nsrlogin: Authentication library error: Unauthorized access: The username or password is incorrect

Rendering daemon.raw, the error security token has expired appeares. The first time noted was 8:55 PM, the message looked like this:

nsr_render_log -z -S "08/22/2016 08:30:32 PM" /nsr/logs/daemon.raw | more
144502 08/22/2016 08:55:34 PM  5 24 8 282584864 28939 0 host1 nsrd AUTHC critical Unable to set user privileges based on user token for user on host1: Security token has expired.

Cause

Lost Authentication trust to the Authentication server

Résolution

Run nsrauthtrust from the NetWorker server to the authentication server
 
nsrauthtrust -H <authentication server> -P 9090

Now run the nsrlogin command
 
nsrlogin -u <username> -p <password>

Authentication will now be successful

Produits concernés

NetWorker
Propriétés de l’article
Numéro d’article: 000054703
Type d’article: Solution
Dernière modification: 14 juin 2021
Version:  4
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