Running Hyper-V with Dell Encryption installed

Riepilogo: This article provides information about the supported recommendations when using Dell Encryption (formerly Dell Data Protection | Encryption) software on an endpoint that is configured with Microsoft Hyper-V enabled. ...

Questo articolo si applica a Questo articolo non si applica a Questo articolo non è legato a un prodotto specifico. Non tutte le versioni del prodotto sono identificate in questo articolo.

Sintomi

Affected Products:

  • Dell Encryption Enterprise
  • Dell Data Protection | Enterprise Edition
  • Dell Encryption Personal
  • Dell Data Protection | Personal Edition

Causa

Not Applicable

Risoluzione

When running Microsoft Windows 7 or 8.1 with the Microsoft Hyper-V virtualization software on your endpoints, it is recommended to deploy Dell Encryption version 8.7.1 or greater. If previous versions of Dell Encryption are deployed with the Hyper-V software, serious issues such as computer crashes, blue or black screen may occur requiring a Dell Encryption data recovery be performed.

If running Windows 10 and Hyper-V, it is recommended to deploy Dell Encryption version 8.13 or greater.

For more Dell Encryption software requirements, reference the Dell Encryption Enterprise Advanced Installation Guide.


To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Prodotti interessati

Dell Encryption
Proprietà dell'articolo
Numero articolo: 000125042
Tipo di articolo: Solution
Ultima modifica: 03 ott 2023
Versione:  8
Trova risposta alle tue domande dagli altri utenti Dell
Support Services
Verifica che il dispositivo sia coperto dai Servizi di supporto.