How to Perform a Hard Reset on a Computer Easily and Effectively
Riepilogo: A hard reset is recommended as the first step to fixing many common issues. This process helps by draining residual power that may be causing the problem.
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Istruzioni
Affected Platforms:
- OptiPlex
- Latitude
- Inspiron
- Alienware
- Precision Workstations
- Vostro
- XPS
- Dell G-Series
- Dell Pro Desktops
- Dell Pro Max Desktops
- Dell Pro Micro Desktops
- Dell Slim Desktops
- Dell Tower Desktops
- Dell All-in-One Desktops
- Dell Pro Laptops
- Dell Plus Laptops
- Dell Pro Max Laptops
- Dell Pro Premium Laptops
- Dell Pro Rugged Laptops
A hard reset of your Dell computer means:
- Turning off your computer
- Disconnecting all power sources from the computer
- Draining any residual power from the computer
If your Dell computer does not turn on or boot into the operating system, it is recommended that you first perform a hard reset. Performing a hard reset fixes many problems by draining the residual power that may be causing the problem.
Note: Performing a hard reset does not impact any personal files on the computer.
The capacitors on the system board can store residual or static electricity (also known as flea power) even if the computer is turned off, disconnected from the AC adapter and without a battery.
To perform a hard reset on a Dell computer, follow these steps:
- Turn off the computer.
- Disconnect the power cable (for desktops) or disconnect the AC adapter and remove the battery (for Dell laptops with removable battery).
Note:
- For Dell laptops that have a nonremovable battery, learn How to Reset Real Time Clock (RTC) to Recover Your Dell Laptop.
- For Dell laptops with removable batteries, see the user guide of your Dell laptop for step-by-step instructions to safely remove the battery.
- On select Dell Latitude laptops, learn How to Use Forced ePSA to Recover from POST or Boot Failure on Dell Latitude PCs.
- Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD).
- Press and hold the power button for 15 to 20 seconds to drain the residual power.
- Connect the power cable (for desktops) or AC adapter and battery (for laptops).
- Turn on the computer.
Informazioni aggiuntive
Flea Power Drain on a Dell Computer | Laptop and Desktop
Duration: 01:43
Closed captions: This video is available in multiple languages. Click the Closed Caption icon and select the language that you want.
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Proprietà dell'articolo
Numero articolo: 000139016
Tipo di articolo: How To
Ultima modifica: 02 set 2025
Versione: 18
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