VxRail: Event Code: VXR508CTL137

Riepilogo: The iDRAC is unable to successfully communicate with the device.

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Sintomi

There is iDRAC event: CTL137 shows in the corresponding host. Log into iDRAC console and go to Lifecycle Log to check the details about the event.

Causa

iDRAC is unable to successfully communicate with the device identified in the message. This issue could have happened because of one or more of the following reasons: device is incorrectly seated, device firmware error or iDRAC firmware error.

Risoluzione

Reference KB for CTL137 and CTL138 events.

KB Article number KB article Title
000182797 What is a CTL137 Event and How to Troubleshoot it.
000220313 Dell VxRail: VxRail appliance node with HBA355i generated CTL137/CTL138 alerts.

 

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Proprietà dell'articolo
Numero articolo: 000184757
Tipo di articolo: Solution
Ultima modifica: 08 apr 2026
Versione:  6
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