文書番号: 000125391
On certain XPS notebooks you may notice that the screen looks dimmer than you expect or the screen overall brightness changes constantly.
The above symptoms will be more apparent on solid white areas of the screen and when the screen has a mixture of dark and solid white content.
The above symptom is related to the displays Dynamic Backlight/Brightness Control (DBC) technology. This feature will change the brightness of the display according to the content shown on the screen.
For computers that have QHD+ display panels, you can contact Technical Support and reference this article to receive a firmware update tool that can either turn on or off the DBC feature inside the display.
XPS 13 9343, XPS 13 9350, XPS 13 9360, XPS 13 9365 2-in-1, XPS 13 9370
05 12月 2020
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Solution