Avamar: Proxy Yükseltmesi, Proxy Silme Hatasıyla başarısız oluyor

概要: Proxy Dağıtım Yönetimi (PDM), "Proxy silinirken hata oluştu" hatasıyla proxy'yi yükseltemedi.

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現象

Proxy Deploy Management (PDM) aracı, Avamar proxy'yi eski sürümden (7.2) yeni sürüme (7.3) yükseltemiyor ve konsolda aşağıdaki hatayı bildiriyor:

Error deleting proxy
 

PDM konsolunda hata

 

PDM - Proxy'ye Ulaşılamıyor 

(Yükseltme için proxy VM'nin açık olması gerekir)

原因

Dağıtım Yönetimi günlüğü (/usr/local/avamar/var/log/vcs/deploymentmanager.log) Bu hatayı bildirir ve birden fazla veri deposundaki proxy disklerin soruna neden olduğunu belirtir:

2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...1dc854f2ba11
2017-02-03T05:57:24.229+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Requesting connection manager vsphere session
2017-02-03T05:57:24.299+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService# waitForVcSession]: Acquired vsphere session: ...03d7372986e8
2017-02-03T05:57:24.329+0530 ERROR [pool-3-thread-6][                 domain.Update#  getUpdateParams]: Unsupported configuration (proxy disks over multiple datastores)
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][             util.VcConnection#            close]: Logging out of VC session
2017-02-03T05:57:26.351+0530 TRACE [pool-3-thread-6][ impl.ConnectionManagerService#   releaseSession]: Releasing connection manager session: id=...03d7372986e8
2017-02-03T05:57:26.352+0530 ERROR [pool-3-thread-6][           worker.UpdateWorker#              run]: Error updating proxy
java.lang.NullPointerException
        at com.emc.avamar.vmware.deploymanager.domain.Update.update(Update.java:68)
        at com.emc.avamar.vmware.deploymanager.worker.UpdateWorker.run(UpdateWorker.java:139)
        at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)
        at java.util.concurrent.FutureTask.run(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
        at java.lang.Thread.run(Unknown Source)
2017-02-03T05:57:26.352+0530 DEBUG [pool-3-thread-6][             worker.TaskWorker#teTaskDescription]: Updating task description:
2017-02-03T05:57:26.358+0530 INFO  [pool-3-thread-6][             worker.TaskWorker#    sendTaskError]: Sending fault com.emc.avamar.vmware.vcs.deploymanager.delete_proxy_fault
 

Farklı veri depolarında bulunan Avamar proxy disklerinin bir örneği:

Attached Disk  : [VMFS-Production-Tier2-12] proxydisk.vmdk
Attached Disk  : [VMFS-Production-Tier2-70] proxydisk_3.vmdk

解決方法

İlgili proxy Sanal Makinesi (VM_) için tamamen farklı bir veri deposunda Storage vMotion çalışması yapmak üzere vCenter yöneticisiyle iletişime geçin.

 

対象製品

Avamar, Avamar Server

製品

Avamar, Avamar Client for VMware
文書のプロパティ
文書番号: 000170538
文書の種類: Solution
最終更新: 14 7月 2026
バージョン:  10
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