PDM: Görevler getirilirken hata. Failed with HTTP error code:404 additional information" HTTP Status 404 – Not Found
概要: PDM hata veriyor: Görevler getirilirken hata. FAILED with HTTP error code:404 additional information" HTTP Status 404 – Not Found (HTTP hata kodu: 404 ek bilgi" HTTP Durumu 404 – Bulunamadı) hatasıyla başarısız oldu. ...
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現象
Avamar sunucusu 19.4'den 19.7'ye yükseltildi.
PDM aşağıdaki mesajla başarısız olur;
Görevler getirilirken hata. FAILED with HTTP error code:404 additional information" HTTP Status 404 – Not Found (HTTP hata kodu: 404 ek bilgi" HTTP Durumu 404 – Bulunamadı) hatasıyla başarısız oldu.
deploymanager.log hatası
mcserver.log hatası
PDM aşağıdaki mesajla başarısız olur;
Görevler getirilirken hata. FAILED with HTTP error code:404 additional information" HTTP Status 404 – Not Found (HTTP hata kodu: 404 ek bilgi" HTTP Durumu 404 – Bulunamadı) hatasıyla başarısız oldu.
deploymanager.log hatası
INFO [ost-startStop-1][ util.MCCipherUtil# getResultValue]: getResultValue:rabbitmqAP
INFO [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: xPath://entry[@key='rabbitmqAP']
INFO [ost-startStop-1][ til.MCCipherUtil# getDocument]: getDocument: mcserverXMLFile:/usr/local/avamar/var/mc/server_data/prefs/mcserver.xml
ERROR [ost-startStop-1][ util.MCCipherUtil# getDocument]: getDocument fail: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil#cryptValueByXPath]: Decrypt failed at: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.MCCipherUtil# getResultValue]: Error found for decrypt: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: getConnectionFactory Exception====
ERROR [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd (Permission denied)
INFO [ost-startStop-1][ util.RabbitMQUtil#ConnectionFactory]: cf.isSSL():false
mcserver.log hatası
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.submitJsonWithRetry
WARNING: Failed (https://localhost:8543/deploymanager/auth/logout)(attempt 3 of 3): Failed with HTTP error code : 404
additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}
HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/logout] is not available
Description The orig in server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
[RMI TCP Connection(55)-x#1079] com.avamar.mc.pdm.ProxyDeploymentManagerService.logFailure WARNING: uri=https://localhost:8543/deploymanager/auth/logout, header=, body=null [RMI TCP Connection(55)-x#1079] sun.rmi.server.UnicastServerRef.logCallException FINE: RMI TCP Connection(55)-x: [x] exception: com.avamar.asn.service.ServiceException: Failed with HTTP error code : 404 additional information : HTTP Status 404 342200223 Not Foundbody {font-family:Tahoma,Arial,sans-serif;} h1, h2, h3, b {color:white;backg round-color:#525D76;} h1 {font-size:22px;} h2 {font-size:16px;} h3 {font-size:14px;} p {font-size:12px;} a {color:black;} .line {height:1px;background-color:#525D76;border:none;}HTTP Statu s 404 342200223 Not Found
Type Status Report
Message The requested resource [/deploymanager/auth/login] is not available
Description The origi n server did not find a current representation for the target resource or is not willing to disclose that one exists.
Apache Tomcat
at com.avamar.mc.pdm.ProxyDeploymentManagerService.getAllTasks(ProxyDeploymentManagerService.java:451) at sun.reflect.GeneratedMethodAccessor109.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318) at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150) at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172) at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202) at com.sun.proxy.$Proxy98.getAllTasks(Unknown Source) at com.avamar.mc.pdm.ProxyDeploymentManagerServiceContext.getAllTasks(ProxyDeploymentManagerServiceContext.java:72)原因
Bu bir yazılım sorundur.
解決方法
1) Avamar Yardımcı Programı Düğümü işletim sisteminde kök kullanıcı olarak oturum açın.
2) Preferences.dtd (tercihlerin iznini değiştirin.dtd)
3) Tomcat hizmetini yeniden başlatın
2) Preferences.dtd (tercihlerin iznini değiştirin.dtd)
chmod 444 /usr/local/avamar/var/mc/server_data/prefs/preferences.dtd
3) Tomcat hizmetini yeniden başlatın
tomcatctl stop
tomcatctl start
対象製品
Avamar文書のプロパティ
文書番号: 000207337
文書の種類: Solution
最終更新: 26 7月 2023
バージョン: 2
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