Computers Are Unable to Connect Using Active Management Technology or Intel Standard Manageability with Intel Core 13th Generation CPUs

概要: Computers are unable to connect using AMT or ISM with non-Transport Layer Security (TLS) network communication with Intel Core 13th Generation CPUs or Intel Xeon CPUs.

この記事は次に適用されます: この記事は次には適用されません: この記事は、特定の製品に関連付けられていません。 すべての製品パージョンがこの記事に記載されているわけではありません。

現象

Computers are unable to connect using AMT or ISM with non-TLS network communication with Intel Core 13th Generation CPUs or Intel Xeon CPUs installed.


Impacted Models:

  • OptiPlex:
    OptiPlex 7010 (Mini Tower, Small Form Factor, Micro Form Factor)
     
  • Precision:
    Precision 3260, Precision 3460, Precision 3660


Impacted CPU:

  • Intel Core 13th Gen CPU:
    Intel Core i9-13900, Intel Core i7-13700, Intel Core i5-13500, so on
     
  • Intel Xeon W-3400/W-2400:
    Intel Xeon W9-3495X, Intel Xeon W7-3445, Intel Xeon W5-3425, Intel Xeon W7-2495X, Intel Xeon W5-2465X, Intel Xeon W3-2435, so on

原因

Non-TLS network communications may be less secure than TLS network communications because non-TLS communications are not encrypted, while TLS network communications are encrypted.

解決方法

Non-TLS Network Communication

Computers that ship with the Intel Core 13th Generation CPUs and Intel Xeon W-3400/W-2400, AMT/ISM no longer support non-TLS network communication.

This is an expected behavior, Intel removed the option to choose non-TLS network communications to help Users provide more secure solutions to Customers.

For more details, see the following Intel article: Non-TLS End-of-Life Notification for Intel Active Management Technology (Intel AMT) and Intel Standard Manageability This hyperlink is taking you to a website outside of Dell Technologies..

 

Back to Top

対象製品

OptiPlex 7010 (End of Life), Precision 3260 Compact, Precision 3460 Small Form Factor, Precision 3660 Tower
文書のプロパティ
文書番号: 000210567
文書の種類: Solution
最終更新: 17 7月 2026
バージョン:  6
質問に対する他のDellユーザーからの回答を見つける
サポート サービス
お使いのデバイスがサポート サービスの対象かどうかを確認してください。